Group Travel Specialist

About the Role

As a Group Travel Specialist with Luxury Escape by Jaclyn Vehlewald, your work will center on helping travel-related requests move from research or inquiry through accurate documentation, coordination, and follow-up. This position supports the day-to-day customer, administrative, operational, or business workflows associated with the organization.

Responsibilities

• Review traveler requests, booking details, destination research, supplier information, or itinerary changes.
• Maintain accuracy of names, dates, confirmations, preferences, and travel documentation in shared systems.
• Follow up with travelers, suppliers, or internal teams when information or action is outstanding.
• Resolve routine questions and escalate complex booking or service issues with clear notes.
• Manage several requests without losing track of outstanding details.

What Success Looks Like

Travelers receive timely updates, booking information stays accurate, outstanding requests are followed through, and another team member can understand the status of a trip from the record alone.

Requirements

• Strong attention to names, dates, confirmations, and customer preferences.
• Clear customer communication and dependable follow-up.
• Confidence researching and organizing information across web-based tools.
• Ability to manage several requests simultaneously.
• Comfort applying skills specifically to group travel responsibilities, not generic administrative support.

Work Arrangement

Full-time, 100% remote position within the United States. Associate level.

Pay

Base compensation: $42,000–$62,000 per year, depending on experience and qualifications.