Group Sourcing Specialist
At Engine, we're transforming business travel into something personalized, rewarding, and simple. We believe the future of travel should be seamless and powered by technology that delights customers at every step. Our platform brings together corporate travel, a powerful charge card, and modern spend management in one place. More than 30,000 companies rely on Engine to support over 1 million travelers and billions in annual bookings each year. We pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience.
About the role
Our Sourcing Specialists leverage relationships with hotel suppliers to source, negotiate, and contract group booking requests and large-scale projects for Hotel Engine clients. Sourcing Coordinators collaborate with Groups Sales Managers to ensure the best hotel options are provided to fit the client's exact needs. If you are self-motivated, tech-savvy, and thrive in a fast-paced environment, this role is for you.
Responsibilities
- Work closely with Groups Sales Managers on client hotel booking requests by researching destinations, rates, and other criteria to pair clients with the perfect hotel for their budget, location, and specific needs in a timely manner.
- Foster positive and long-lasting relationships with Hotel Engine internal stakeholders and hotel partners.
- Accurately source and book projects utilizing Hotel Engine's internal database and CRM (Salesforce).
- Own a portfolio of group bookings in both the sourcing and contracting phases of the project's lifecycle, ensuring ideal options are provided to the client with minimal turnaround time.
- Assist in various projects and other duties to support the Groups Sales Managers and the Groups Team as requested.
- Provide support and creative solutions as the Groups Team continues to iterate processes and scale for growth.
Requirements
- Exceptional verbal, written, and interpersonal communication skills.
- Excellent sales, negotiation, and creative solution skills.
- Extremely organized and detail-oriented with the ability to effectively prioritize work with strict timelines.
- Experience with processing and fully executing contracts with precision.
- An innovative mindset; constantly identifying creative solutions to streamline processes.
- Ability to manage stress and maintain professional composure while executing multiple requests and projects simultaneously.
- A fast learner who is comfortable with ambiguity and an evolving department vision.
- A tenacious go-getter with a natural will to win; a team player who will roll up their sleeves and lean in to support the team.
- 2+ years of customer service experience required; hotel industry and group reservations experience preferred.
- Extremely tech-savvy—you learn new systems and processes quickly and leverage them for efficiency.
- Proficiency in Office 365 Suite required; previous experience with Salesforce, Asana, and Slack is a plus.
Pay
Base pay range: $42,500—$60,000 USD. Compensation packages are based on several factors, including experience, expertise, and location. In addition to a competitive base salary, total compensation may include equity and/or variable pay (OTE).
Benefits
- Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
- Comprehensive benefits (see engine.com/culture for full details).
- Hybrid-hub model: environments tailored to role needs, whether in-office or fully remote.