Group Sourcing Lead

About the role

Lead and grow a high-performing Sourcing and Procurement (S&P) team for 10-25 Financial Services client accounts. Work directly with S&P leadership, Account leadership, and clients to manage expectations and team deliverables. Provide impactful leadership in a cross-functional and collaborative environment to drive immediate and sustained benefits for our client and JLL.

Responsibilities

• Accountability for effectively managing, mentoring, recruiting, and developing a team of world-class Sourcing and Procurement professionals.
• Drive results through global S&P program implementation, monitoring progress, managing to operational excellence guidelines, and meeting account-level KPIs and goals.
• Oversee global client compliance and controls, develop new and innovative sourcing strategies, and identify opportunities for improvement.
• Proactively manage internal and external expectations by understanding business needs and priorities.
• Oversight of annual global sourcing plan development, actively managing that plan with the business, and executing against it.
• Identify risks and opportunities for clients/stakeholders and recommend strategies to achieve company goals while mitigating risk.
• Own global sourcing compliance and controls; identify and share opportunities for improvement with appropriate functional leaders.
• Ensure all sourcing technology tools are leveraged across the account.
• Partner closely with operations by providing management, detailed instruction, and follow-up to support standardized RFP/bid and contracting processes.
• Develop and maintain systematic, analytical, and results-based methods for savings, monitoring supplier performance, sourcing effectiveness, and communicate these results to the business.
• Recruit, develop, rotate, and retain top S&P talent; support career development through mentoring and visible leadership.
• Create a high-performing, integrated sourcing team committed to delivering sustainable global operational excellence.
• Manage and coach teams on performance, progress, and developmental goals, including analyzing strengths and areas of opportunity for growth into actionable career development plans.
• Actively participate in talent supply/demand by networking, mentoring, and sharing internal and external candidates.
• Foster an inclusive and collaborative team culture within and outside of direct reports.
• Ensure the vision and strategy of the client sourcing plan is implemented and aligned with necessary objectives.
• Lead and participate in client meetings and strategy sessions.
• Establish and maintain relationships within client organizations, including Account Director, FM Lead, Operations Lead, and Finance Director.
• Provide strategic vision for all S&P aspects of the business, including best practices and innovation.
• Develop and lead complex short-term and longer-term sourcing strategies, effectively manage suppliers, and internal networks to deliver best-in-class performance.
• Establish relationships with key stakeholders, including Corporate Legal and Risk Management, to ensure compliance with contractual terms and conditions.
• Continually manage and assess suppliers through the established supplier performance management program.

Qualifications

• 10+ years of strategic sourcing experience for services or indirect categories related to facilities services, highly desired along with people management experience.
• Bachelor’s Degree – Business or Supply Chain Management preferred.
• MBA, a plus.
• CPM, CPSM, or CPSD certification preferred.

Skills

• Excellent PC skills, proficient in MS applications – Excel, Word, and PowerPoint.
• E-procurement experience, preferably Jaggaer.
• Influential leadership – persuasive and instills confidence among stakeholders across any form of communication.
• Collaborative approach – works effectively across a complex matrix organization with a team and firm-first orientation.
• Company and Industry Knowledge – demonstrated understanding of JLL Work Dynamics, the Real Estate industry, competitive landscape, and specific industries as applicable.
• Communication and Presentation Skills – ability to persuasively engage internal and client stakeholders via formal and informal conversations/presentations.
• Client Centric – ability to lead with a focus on client needs to create and deliver on solutions expectations.
• Negotiation Skills – ability to bridge differences to deliver win-win agreements by understanding value, positions, and points of flexibility.
• Transformational leadership – leads change with energy and resilience to propel the business forward; has the courage to make difficult decisions and take calculated risks.
• Strategic and critical thinking – exhibits strong levels of insight and has a reputation as a forward thinker.

Schedule

• Willingness to travel within the U.S. (approximately 25%).
• Ability to work remotely (i.e., home office), including on-site at client locations.