Group Logistics Manager I - Dedicated Transportation
About the role
The Group Manager Logistics I manages the overall financial, operational and employee aspects of multiple accounts. This individual is responsible for the profitable retention and growth of business within his/her span of control (multiple accounts), while ensuring that financial, employee, safety and customer satisfaction goals are met.
Responsibilities
- Goal setting, skills assessment, IDPs, career development, performance evaluation, on-going employee feedback, disciplinary actions
- Warning Documentation (performance/disciplinary reviews)
- Performance Improvement Plans for CLS
- Identify situations that need to be elevated to the director
- Developing direct and indirect reports
- Relevant HR Skills Training information
- Providing on-going employee feedback
- Conducting quality and effective selection of qualified personnel
- Maintaining correct staffing levels to avoid unnecessary use of outside labor
- Creating location processes and maintaining SCLM
- Cross-training of CLS and CLC
- Customer satisfaction/problem resolution
- Review of KPI tracking and improvement
- Ensure that all staff is trained in Transportation/Distribution Management
- Improve employee retention
- Reduce number of accidents against previous year
- Ensure that unnecessary overtime is reviewed and reduced
- Collision/Team Safety Reporting follow up with LM
- Supervisor First Report of Injury reporting follow up with LM
- Recommend location process initiation and/or improvement and assign responsibility to CLC/CLS
- Conduct on-going self-audits of location processes and individual accountabilities
- SOX invoice reconciliation to FFM designee (if highest level at account)
- SOX revenue recognition preparation FFM designee (if highest level at account)
- Invoice to customer
- Performs other duties as assigned
Skills
- Demonstrated project management and facilitation skills (Required)
- Strong oral and written communications skills (Required)
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) (Required)
- Ability to work independently and as a member of a team (Required)
- Flexibility to operate and self-driven to excel in a fast-paced environment (Required)
- Capable of multi-tasking, highly organized, with excellent time management skills (Required)
- Detail oriented with excellent follow-up practices (Required)
Qualifications
- Bachelor's Degree in business, logistics, supply chain or an additional two (2) years of relevant work experience (Required)
- Master's Degree in Related field (Preferred)
- 5 years or more in relevant experience in supply chain, logistics, warehouse or industry related field (Required)
- 5 years or more in managing, leading and developing direct reports (Preferred)
- 5 years or more in managing large multi-level teams (Required)
- 3 years or more in demonstrated experience in developing and implementing complete logistics solutions and project management skills (Required)
- 3 years or more in prior experience in leading teams in a LEAN work environment (Preferred)
- 3 years or more in Profit & Loss responsibility (Preferred)
- 1 year or more in managing customer KPIs (Required)
- 0 to 1 year in Some sales experience (Preferred)
- 0 to 1 year in Some multi-client experience (Preferred)
- Knowledge of truck brokerage – Advanced (Preferred)
- RD/Logistics/Transportation industry – Advanced (Preferred)
- Ryder Safety Programs – Advanced (Preferred)
- Ryder Financial Reporting and accounting procedures (Walker) – Intermediate (Preferred)
- Basic PC skills (Microsoft Office) – Intermediate (Required)
- RD2000 computer system – Advanced (Preferred)
- Ryder products & services – Advanced (Preferred)
- Ryder sales process – Advanced (Preferred)
- Ryder pricing models – Advanced (Preferred)
- Travel: 30–40%
Pay
Salaried position with a compensation range of $110,000 to $120,000 annually. The position may also be eligible for an annual bonus, commission, and/or long-term incentive plan based on level and type.
Benefits
For full-time positions: comprehensive health and welfare benefits including medical, prescription, dental, vision, life insurance, and disability insurance options; paid time off for vacation, illness, bereavement, family and parental leave; and a tax-advantaged 401(k) retirement savings plan with company match.