Group Logistics Manager I - Dedicated Transportation

About the role

The Group Manager Logistics I manages the overall financial, operational and employee aspects of multiple accounts. This individual is responsible for the profitable retention and growth of business within his/her span of control (multiple accounts), while ensuring that financial, employee, safety and customer satisfaction goals are met.

Responsibilities

• Goal setting, skills assessment, IDPs, career development, performance evaluation, on-going employee feedback, disciplinary actions
• Warning Documentation (performance/disciplinary reviews)
• Performance Improvement Plans for CLS
• Identify situations that need to be elevated to the director
• Developing direct and indirect reports
• Relevant HR Skills Training information
• Providing on-going employee feedback
• Conducting quality and effective selection of qualified personnel
• Maintaining correct staffing levels to avoid unnecessary use of outside labor
• Creating location processes and maintaining SCLM
• Cross-training of CLS and CLC
• Customer satisfaction/problem resolution
• Review of KPI tracking and improvement
• Ensure that all staff is trained in Transportation/Distribution Management
• Improve employee retention
• Reduce number of accidents against previous year
• Ensure that unnecessary overtime is reviewed and reduced
• Collision/Team Safety Reporting follow up with LM
• Supervisor First Report of Injury reporting follow up with LM
• Recommend location process initiation and/or improvement and assign responsibility to CLC/CLS
• Conduct on-going self-audits of location processes and individual accountabilities
• SOX invoice reconciliation to FFM designee (if highest level at account)
• SOX revenue recognition preparation FFM designee (if highest level at account)
• Invoice to customer
• Performs other duties as assigned

Requirements

• Bachelor's Degree in business, logistics, supply chain or an additional two (2) years of relevant work experience — Required
• Master's Degree in Related field — Preferred
• 5 years or more in relevant experience in supply chain, logistics, warehouse or industry related field — Required
• 5 years or more in managing, leading and developing direct reports — Preferred
• 5 years or more in managing large multi-level teams — Required
• 3 years or more in demonstrated experience in developing and implementing complete logistics solutions and project management skills — Required
• 3 years or more in prior experience in leading teams in a LEAN work environment — Preferred
• 3 years or more in Profit & Loss responsibility — Preferred
• 1 year or more in managing customer KPIs — Required
• 0 to 1 year in Some sales experience — Preferred
• 0 to 1 year in Some multi-client experience — Preferred
• Knowledge of truck brokerage — Advanced, Preferred
• RD/Logistics/Transportation industry — Advanced, Preferred
• Ryder Safety Programs — Advanced, Preferred
• Ryder Financial Reporting and accounting procedures (Walker) — Intermediate, Preferred
• Basic PC skills (Microsoft Office) — Intermediate, Required
• RD2000 computer system — Advanced, Preferred
• Ryder products & services — Advanced, Preferred
• Ryder sales process — Advanced, Preferred
• Ryder pricing models — Advanced, Preferred

Skills

• Demonstrated project management and facilitation skills — Required
• Strong oral and written communications skills — Required
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) — Required
• Ability to work independently and as a member of a team — Required
• Flexibility to operate and self-driven to excel in a fast-paced environment — Required
• Capable of multi-tasking, highly organized, with excellent time management skills — Required
• Detail oriented with excellent follow-up practices — Required

Benefits

• Comprehensive health and welfare benefits: medical, prescription, dental, vision, life insurance and disability insurance options
• Paid time off for vacation, illness, bereavement, family and parental leave
• Tax-advantaged 401(k) retirement savings plan with company match
• Discounted stock purchase options
• Performance-based annual cost of living increases
• Comprehensive training and professional development
• Regional and local Ryder resources for guidance and support
• Additional day of Paid Time Off for Military Veterans

Pay

Salaried position. Minimum pay range: $110,000. Maximum pay range: $120,000. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation offered may be influenced by relevant experience, education, work location, market data, internal equity, and internal salary ranges.

Schedule

Travel required: 30–40%.