Group Leader Front Half Evening Shift

About the Role

As a Group Leader, you are the DC Operations Supervisor's right hand. You will lead other team members and coordinate workflow within the department to ensure merchandise is processed and shipped in a safe, timely, accurate manner. You are the primary trainer for new hires, teaching best practices while maintaining a culture of safety. When not training or leading, the Group Leader will physically assist the team in material handling and merchandise processing.

Responsibilities

• Assign associates to specific job functions according to production needs
• Be a 'Subject Matter Expert' (SME) on all department roles and tasks
• Be a role model leader for others; act with integrity and respect, approach responsibility with confidence and ownership, inspire superior performance, and develop a track record of success
• Coach, develop, and train associates to facilitate duties and responsibilities; provide training & cross-training, in coordination with the DC Operations Admin & Safety Lead for new and existing employees
• Communicate information to department associates in an appropriate manner in the absence of the DC Supervisor
• Maintain an awareness of associates' production, quality, safety, and behavior to provide feedback to the department Supervisor
• Maintain safe work conditions and safe work practices
• Monitor production activities and, in conjunction with supervisor and/or manager, determine operational needs
• Promote and maintain high employee morale, customer-focused attitude, and safety. Ensure 100% compliance with all JSA's, safety training material, and safety communications
• Report production information related to the department
• Resolve minor processing problems; notify and work with the Supervisor as needed
• Perform other duties as assigned

Physical Requirements

• Lift, carry, push, pull, reach, grasp, bend, and stack cartons for the duration of the shift, up to 12 hours at a time
• Stand for long periods of time and walk continuously
• Pull merchandise from multiple levels of shelving or move merchandise as needed
• Climb stairs and perform work at platform heights up to 60 feet
• Lift and carry up to 50 lbs. Specific weight requirements may vary within each department

Qualifications

• Must be 18 or older
• Leadership experience with or without direct report responsibility
• Strong analytical, prioritizing, interpersonal, problem-solving, and planning skills
• Experience in distribution center operations or previous warehouse experience
• High school diploma, GED, or some high school
• Excellent interpersonal skills, oral and written communication skills, and strong attention to detail
• Intermediate computer skills including Google Docs or Microsoft Office Suite and Kronos Time-keeping Software Solutions
• Schedule flexibility, including nights and weekends
• Ability to step in and support other departments as needed
• Bonus: Bilingual in Spanish

About Us

American Eagle Outfitters, Inc. (NYSE: AEO) is a leading global specialty retailer with a portfolio of beloved apparel brands including American Eagle, Aerie, OFFL/NE by Aerie, Todd Snyder, and Unsubscribed. Rooted in optimism, inclusivity, and authenticity, AEO’s brands empower every customer to celebrate their unique personal style by offering casual, comfortable, timeless outfitting and high-quality products that are made to last.

At AEO, we believe in the power of our people and our brands. Our Better Together culture creates a mutual desire to succeed–inspiring our community to excel, while driving future growth for the business and associates. Through experience, exposure, and education, we empower associates to build their unique career journey.

We remain committed to building an inclusive culture that is welcoming and fosters a sense of belonging for everyone. Learn more about our inclusion, diversity, equity, and access initiatives here.