Group Home Program Director (6628)

About the role

Purpose and Impact: The Program Director will provide oversight and coordination of a continuum of care to ensure holistic, culturally competent services for LSF clients. This position acts as a liaison between all relevant stakeholders in the local system of care/service area. This position ensures the effectiveness and quality of services through supportive program management, monitoring, data management, trend analysis and evaluation, training, and technical assistance. This is a non-direct care position.

Responsibilities

• Monitors the daily operation of assigned program functions.
• Supervises all assigned programs and staff under scope of responsibility.
• Assures assigned programs meet or exceed all licensing, quality assurance, and fiscal requirements promulgated by regulatory and compliance entities, such as Florida Department of Children & Families (DCF), Department of Health (DOH), Council on Accreditation and other such agencies.
• Ensures adequate staffing in assigned program areas.
• Responsible for recruiting, hiring, training, and supervising staff.
• Conducts employee performance evaluations in accordance with the Agency’s compensation plan.
• Prepares improvement plans, corrective action plans, and warning reports for employees when they fail to comply with LSF Policy and Procedures, Office of Refugee Resettlement (ORR), and DCF – Refugee Services rules, regulations, and goals.
• Develops and/or administers program budget, revisions, and amendments.
• Reviews monthly financials and prepares corrective action, when needed.
• Attends recommended meetings or conferences.
• Monitors case files monthly and goals for each employee to assure compliance with contract requirements.
• Reports regularly to the Regional Program Director all aspects of employee performance and development.
• Interpret data, analyze results to provide ongoing reports.
• Identify, analyze, and interpret trends or patterns.
• Filter and “clean” data by reviewing reports and performance indicators to locate and correct problems.
• Submit program reports on a timely basis that reflect statistical information and activity of the programs.
• Reviews, approves, and signs staff timesheets, expense reports, DPVs, PTOs, vacation schedules, and forwards to Regional Program Director for final approval (if applicable).
• Assists the leadership in writing grants/proposals, outreach, and community development tasks and other special projects.
• Conducts outreach, community networking, and development including making presentations to community agencies.
• Performs other duties as assigned.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to communicate effectively via phone, email, and in-person.
• Occasional standing, walking, and lifting up to 15 pounds (e.g., carrying program materials, event supplies).
• Ability to travel locally or regionally as needed for program oversight, meetings, or events.
• Must be able to occasionally work extended hours or weekends during peak program periods or events.

Education

• Bachelor’s degree in human services field is required.
• Master’s degree in social work or an equivalent degree in education, psychology, sociology, or other relevant behavioral science is preferred.