Group Home Manager - Residential Services
About the role
Lead a Home. Develop a Team. Make a Difference Every Day. The Arc of Ocean County is looking for a Group Home Manager to lead a Community Living residence in Brick, New Jersey, supporting adults with intellectual and developmental disabilities. As the person responsible for the day-to-day direction of the home, you'll have a direct influence on the environment individuals live in and the team that supports them. You'll lead and develop staff, coordinate services, oversee operations, and make sure the residence remains a safe, welcoming place where individuals can exercise choice, build independence, and work toward their goals. This is an opportunity for someone who enjoys leading people, solving problems, organizing moving parts, and building a strong team—while knowing that the work ultimately comes back to the quality of life of the people who call the residence home.
Responsibilities
- Direct the daily operations of an assigned Community Living residence while maintaining quality, person-centered services
- Establish a home environment that promotes safety, respect, independence, and individual choice
- Monitor program activities and practices to ensure they follow agency policies and regulatory standards
- Identify and address operational issues promptly while maintaining continuity of services
- Recruit, train, supervise, and evaluate Direct Support Professionals and supervisory employees
- Develop staff schedules that provide appropriate coverage and respond to program needs
- Provide ongoing coaching, mentorship, and guidance to help employees strengthen their skills
- Foster a team environment built around collaboration, accountability, and quality service
- Ensure services and supports are provided in accordance with each individual's Individual Habilitation Plan (IHP)
- Coordinate healthcare, behavioral services, therapeutic supports, and community-based resources
- Encourage individuals to participate in meaningful employment, education, recreation, and community opportunities
- Maintain effective relationships with families, guardians, support coordinators, and interdisciplinary team members
- Oversee required records, medication systems, communication logs, and program reports
- Maintain the residence's readiness for licensing reviews, inspections, audits, and quality assurance activities
- Ensure program practices meet applicable DDD, DHS, DCF, Medicaid, and other regulatory requirements
- Investigate concerns, follow through with corrective actions, and identify opportunities to strengthen program quality
- Manage household budgets, purchasing, inventory, and other operating expenses
- Complete administrative reports, payroll approvals, and required records accurately and within established timelines
- Monitor available resources and promote responsible,