Group & Event Planning Manager

Summary

As a Group & Event Planning Manager for AutoCamp and Field Station, you are responsible for ensuring an exceptional planning and onsite experience for all group and event clients at your designated property or properties. Once a booking is turned over from the National Sales Team, you become the primary point of contact and liaison between the client, the seller, and the on-property operations team.

Essential Responsibilities

• Group and Event Planning manager is the main point of contact to assist with walk-ins, site tours and customer inquiries received directly by the property.
• GEPM is expected to gather information from potential clients to share with the AC lead catcher and or National Sales Manager.
• GEPM oversees and maintains the Preferred Partner Program including expansion of the vendors included, assistance with collection of commissions due, etc.
• Finalizes and effectively communicates details of all group and event bookings to include rooming lists, resumes, and BEOs to client and property team.
• Liaise clients with onsite staff and outside vendors.
• Flex schedule to accommodate the need to be onsite for during critical group arrivals and departures, and to assist with and support the operations team with day of event execution.
• Work with our operations team to ensure the meeting and event spaces are set to the clients specifications prior to the start of each days events.
• Work with our FB&R manager to ensure all property provided banquet and catering food and beverage is prepared and placed according to the BEO's which reflect the clients schedule/agenda/timeline.
• Deliver a 5-star experience for potential clients during site visits and FAM trips.
• Reconcile all group billing, including deposit collection and final invoicing upon group departure.
• Maintain and maximize relationships with the local Chamber of Commerce and Convention/Visitors Bureau as well as vendors and preferred partners across all categories.
• Attend at minimum quarterly, local community networking events.
• Responsible for being onsite for and executing all client site visits, ensuring potential clients have a favorable experience and impression of AutoCamp.
• Develops and maintains positive working relationships all AutoCamp team members.
• Represents AutoCamp professionally at all times in all client interactions written, verbally and in person.
• Maintains up-to-date awareness of area activities, market trends and industry events.

Qualifications

• High school diploma or GED.
• At least 3 years prior hotel experience. Sales, catering or conference services experience preferred. Experience preferably within destination markets.
• Detail oriented with impressive organization skills.
• Track record of developing and maintaining long term relationships.
• Working knowledge of Cloud Based Applications; knowledge of Google Suite products preferred.
• Clear, concise and professional written and verbal communication skills.
• Must have a passion for the great outdoors.
• Effective in person sales presentation skills.
• Thoroughness and an Attention to Detail.
• Excellent and Attentive Customer Service.

Benefits

• Rewarding, fun and flexible work environment.
• Exciting perks.
• A robust benefit package including, but not limited to:
• Work Today, Get Paid Today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match
• Paid Parental Leave
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Marketplace Discounts on event tickets, electronics, gym memberships + more!

Compensation

$70,000 - $75,000 annually.