Group Account Supervisor-1

Primary Job Responsibilities

• Demonstrate "Big Picture" thinking view of Brand and business and provide strategic contributions to success of Brand
• Lead strategic and tactical planning process
• Demonstrate mastery of brand category and competitive data, including key studies
• Aggressively monitor and understand the competitive landscape, both strategic and creative
• Seek opportunities to showcase agency work among current and prospective clients
• Seek opportunities to grow business within current accounts and into new accounts connected with that client.
• Demonstrate the fiscal acumen to lead a profitable account
• Aggressively monitor fee performance to encourage/ensure profitability
• Determine and negotiate budget needs, produce accurate and timely fee reconciliations, and provide input to development of the fee
• Manage expectations of both the agency staff and client to ensure a positive, productive atmosphere
• Ensure that all Agency work represents the best we have to offer -- strategically sound, arresting creative, and error-free
• Keep abreast of marketing/advertising and brand-specific trends in order to offer added-value to the client/creative product
• Demonstrate ability to adapt to various client corporate cultures
• Continue to refine skills in strategy and the business planning process
• Articulate agency POV without being afraid to take a stand
• Strategically problem solve for discrepancies between client and agency
• Act as a positive role model for agency at client and industry events
• Demonstrate comprehensive understanding of client's business and actively seek opportunities for further account development
• Demonstrate the ability to analyze market research, identify strategic issues, and effectively communicate findings
• Establish credibility with clients at all levels and embody service-oriented attitude
• Become trusted and integral strategic advisor to the client team

Additional Responsibilities

• Communicate effectively and professionally both internally and externally
• Demonstrate good problem-solving and interpersonal skills
• Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately
• Remain calm despite high pressure situations
• Project a professional, positive attitude toward peers and clients within the department and the agency
• Foster a positive team atmosphere demonstrating respect for peers and supervisors
• Assist other members of department/team as needed when workload allows
• Foster senior level partnerships with creative/account colleagues
• Understand when it’s appropriate to make decisions independently and when to escalate issues/decisions to manager
• Hold up Agency quality standards in servicing the Client
• Maintain accurate time sheets
• Foster a positive team atmosphere demonstrating respect for peers and supervisors
• Assist other members of department/team as needed when workload allows
• Foster senior level partnerships with creative/account colleagues
• Understand when it’s appropriate to make decisions independently and when to escalate issues/decisions to manager
• Hold up Agency quality standards in servicing the Client
• Maintain accurate time sheets

Qualifications

• College degree, preferably in marketing, advertising, communications or science/medicine
• 5 - 7 years Agency or comparable experience (HCP Agency marketing experience preferred)
• 2 years of supervisory experience
• Excellent written and oral communication skills
• Well-developed knowledge of business practices/vendor relations
• Maturity to handle independent senior-level Client contact
• Successful history of growing brands and possibly launching brands
• Understanding of therapeutic categories/disease states