Groundskeeper - Us 1604

About the role

As a Porter, you will play a vital role in maintaining the cleanliness, appearance, and overall appeal of our multifamily community. This position is responsible for ensuring a positive first impression for prospective residents and a pleasant living environment for current residents. The Porter will perform a variety of cleaning and maintenance tasks in common areas, grounds, and vacant apartments, contributing to the overall upkeep and presentation of the property.

Responsibilities

• Ensure that all community grounds, tour pathways, breezeways, stairwells, parking lots, amenity areas, and dumpster areas are clean and free of debris.
• Perform regular cleaning tasks such as sweeping, picking up trash, and removing litter.
• Maintain the appearance of landscaping, including watering plants and removing weeds.
• Clean and sanitize common areas such as lobbies, hallways, fitness centers, and laundry rooms.
• Vacuum, dust, mop, and polish floors and surfaces.
• Empty trash receptacles and replace liners.
• Clean windows, mirrors, and other glass surfaces.
• Assist in the make-ready process of vacant apartments by removing trash, cleaning appliances and fixtures, and ensuring a move-in ready condition.
• Assist the maintenance team with routine inspections and repairs as directed by the Service Manager. This may include painting, cleaning, and completing minor repairs.
• Interact with residents, guests, and prospective tenants in a friendly and professional manner.
• Respond to resident inquiries and requests in a timely and helpful manner.

Qualifications

• At least one year of experience in groundskeeping, porter services, or a related field.
• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Strong time management and organizational skills.
• Ability to work independently and as part of a team.
• Ability to follow instructions and adhere to cleaning and maintenance procedures.
• Physical stamina and ability to perform tasks that require bending, lifting, and standing for extended periods.
• Willingness to learn new skills and techniques.
• Must have a valid driver's license with no major infractions in the last 12 months.

Additional considerations for luxury communities

• Possess a deep understanding of the discerning tastes and expectations of ultra-high-net-worth individuals and a proven ability to foster a sense of exclusivity and personalized service.
• Eloquence to showcase the unique features and custom amenities of an upscale community, highlighting its exclusivity and personalized services.
• Maintain an impeccable personal presentation and project a polished, professional demeanor that reflects the sophisticated ambiance of the property.
• Demonstrate expertise in the maintenance and upkeep of a luxury community, upholding the highest standards for a discerning clientele.

Regional laws and regulations

The Porter must be knowledgeable of and comply with all applicable state and federal laws and regulations, including Fair Housing laws, landlord-tenant laws, and privacy laws. Specific regional considerations include: Arizona: Arizona Residential Landlord and Tenant Act; California: California Tenant Protection Act of 2019; Colorado: Colorado Warranty of Habitability; Florida: Florida Residential Landlord and Tenant Act; Georgia: Georgia Landlord-Tenant Handbook; North Carolina: North Carolina Residential Rental Agreements Act; South Carolina: South Carolina Residential Landlord-Tenant Act; Utah: Utah Fit Premises Act; Tennessee: Tennessee Uniform Residential Landlord and Tenant Act; Virginia: Virginia Residential Landlord and Tenant Act.