Groundskeeper/Porter

Job Purpose

Many of the larger communities will have a dedicated Groundskeeper who is responsible for maintaining all common areas and the grounds of each community in clean condition at all times. The Groundskeeper will also perform any minor landscaping duties that the landscaping contractor does not include in their responsibilities.

Primary Duties & Responsibilities

• Perform tasks specifically assigned by the immediate supervisor.
• Provide excellent service to residents, guests, employees and contractors.
• Clean and monitor trash receptacle locations on property.
• Clean all amenity areas including the clubhouse, model apartment, pool, sport courts and restrooms.
• Clear and remove debris from community grounds, breezeways and amenity areas.
• Complete and assist with minor work orders as directed by the Maintenance Supervisor.
• Deliver resident correspondence and packages to units as requested.
• Attend daily meetings with the Maintenance Supervisor to review work orders, assignments and maintenance concerns.
• Maintain timekeeping records using company‑provided forms/software and obtain authorization for overtime.
• Perform common area inspection and pick‑up of debris and pet waste before the office opens.
• Maintain grounds according to schedule, keeping them free of debris and reporting maintenance issues.
• Keep trash receptacles clean, clear and functional; report overflows or malfunctions.
• Assist with city trash pickup when necessary.
• Perform pressure washing of common areas, walkways and buildings as directed.
• Carry out custodial duties (sweeping, mopping, vacuuming, trash removal) in interior common areas and units.
• Ensure a 24‑hour response policy for minor work orders.
• Enforce trash standards in breezeways and report violations.
• Log and maintain pool chemicals daily according to local code.
• Maintain MSDS/OSHA/EPA logs and stay current with changes.
• Monitor maintenance inventory and inform the supervisor of supply needs.
• Provide weekend coverage of common areas according to schedule.
• Conduct monthly/ongoing scheduled inspections, including landscape walks, breezeway inspections, and safety/trip‑hazard inspections.
• Attend monthly safety meetings and communicate safety concerns.
• Maintain equipment inventory, report missing or broken equipment, and assist with verification.
• Keep the supervisor updated on education and certification requirements.
• Assist vendors during move‑out/move‑in processes and provide status feedback.
• Complete unit punch‑list tasks as directed.

Qualifications

• Demonstrates a high level of cleanliness, organization, and respect for property and landscaping.
• Willing and eager to learn new tasks, procedures, and safety practices.
• Ability to read, understand, and follow cleaning‑product labels, safety instructions, and posted work procedures.
• Ability to follow verbal and written instructions from a supervisor.
• Basic reading, writing, and math skills necessary to complete routine duties.
• Previous landscaping, maintenance, groundskeeping, or housekeeping experience preferred.
• Professional, dependable, and energetic demeanor.
• Strong customer service, communication, and listening skills.
• Ability to work effectively both independently and as part of a team.
• Organized, detail‑oriented, and able to manage time effectively.
• Patient, even‑tempered, and able to work efficiently under pressure.
• Good judgment and ability to maintain confidentiality.
• Receptive to coaching, direction, and constructive feedback.
• Willing and able to work outdoors in various weather conditions.
• Availability to work weekends, overtime, or flexible hours as business needs require.

Education and Experience Requirements

Less than high school education; or up to six months related experience or training; or equivalent combination of education and experience. Broad‑based experience in all phases of ground maintenance. Must be familiar with basic maintenance and minor repairs of small engines.

Benefits

• Supportive, team‑oriented workplace where contributions matter.
• Opportunities to learn, grow, and make a visible difference in the communities served.
• Collaborative and welcoming team environment.
• Opportunities for professional growth and development.
• Competitive pay and benefits for eligible employees.
• Meaningful work that supports a positive resident experience.
• Company values teamwork, service, and operational excellence.