Groundskeeper

Reports to: Community Manager (or Service Manager, as assigned). Non-exempt position.

About the Role

The Groundskeeper is responsible for maintaining the cleanliness, appearance, and overall curb appeal of the community. This position plays an important role in creating a welcoming environment for residents and prospects by ensuring the property's grounds, common areas, amenities, and vacant apartment exteriors are clean, safe, and well-maintained. The Groundskeeper also assists with minor maintenance tasks, apartment turns, and other property needs as directed.

Responsibilities

• Community Appearance
  • Walk the property daily to remove litter, debris, pet waste, and other refuse from the grounds and common areas.
  • Maintain the cleanliness and appearance of sidewalks, breezeways, parking areas, landscaped areas, dumpster enclosures, and amenity spaces.
  • Empty trash receptacles throughout the community.
  • Assist in maintaining an attractive first impression and curb appeal at all times.
  • Report any conditions that negatively impact the appearance or safety of the community.
• Apartment Turn Support
  • Remove trash and abandoned belongings from vacant apartments prior to the make-ready process.
  • Clean and organize storage areas, maintenance shops, and other designated workspaces.
  • Assist the maintenance team with apartment turns, including light cleaning and preparation as assigned.
• Property Maintenance Support
  • Complete minor maintenance and service tasks as assigned.
  • Inspect amenities, gates, fencing, and common areas for cleanliness, damage, or safety concerns.
  • Assist with seasonal property projects, preventive maintenance activities, and special community events as needed.
• Resident Service
  • Interact professionally and courteously with residents, guests, vendors, and coworkers.
  • Respond to resident concerns promptly by either addressing the issue within the scope of the position or notifying the appropriate team member.
  • Distribute resident notices and communications as requested.
• Safety & Compliance
  • Follow all company safety policies and OSHA requirements.
  • Wear appropriate personal protective equipment (PPE) when required.
  • Immediately report unsafe conditions, accidents, injuries, or property damage.
  • Safely operate hand tools, power equipment, and other maintenance equipment.

Requirements

• High school diploma or GED preferred.
• Previous groundskeeping, janitorial, landscaping, maintenance, or apartment community experience preferred.
• Basic knowledge of cleaning equipment, hand tools, and property maintenance practices.
• Ability to follow written and verbal instructions.
• Strong customer service and communication skills.
• Ability to work independently while contributing to a team environment.

Skills & Abilities

The successful candidate will demonstrate the ability to:

• Maintain a clean, organized, and attractive community.
• Prioritize work and complete assignments efficiently.
• Identify maintenance and safety concerns.
• Work outdoors in varying weather conditions.
• Communicate professionally with residents and coworkers.
• Demonstrate reliability, initiative, and accountability.
• Follow company policies and safety procedures.

Physical Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. This position regularly requires:

• Walking the property for extended periods.
• Standing, bending, kneeling, crouching, climbing stairs, and reaching.
• Lifting and carrying up to 50 pounds.
• Operating hand tools, power equipment, and cleaning equipment.
• Working outdoors in varying weather conditions, including heat, cold, rain, and humidity.

Work Environment

The Groundskeeper primarily works outdoors and is regularly exposed to changing weather conditions, dirt, dust, landscaping materials, cleaning chemicals, and moderate noise levels. Appropriate safety equipment and procedures must be followed at all times.

Benefits

• Health, Dental & Vision insurance offered after 30 days of employment.
• Company paid Group Life Insurance and Short Term Disability.
• Voluntary AD&D Insurance and Long-Term Disability.
• 401(k) with Company match after 6 months of employment.
• 15 days of PTO/2 Personal Days.
• 7 observed/paid holidays (*Veterans are also eligible for Veterans Day).
• Company provided apparel/uniforms.