Groundskeeper

About the Role

Maintain the cleanliness, safety, and aesthetic appearance of the resort and villas grounds areas by performing a diverse range of grounds maintenance activities.

Responsibilities

• Mow, trim, and blow all turf areas around the resort.
• Plant, weed, and mulch all flower beds around the resort.
• Sweep or blow roadside, walkways, parking lots, and tennis courts.
• Edge walkways, flowerbeds, and curbs throughout the property.
• Operate and maintain utility vehicles and equipment, following standards and safety guidelines.
• Deliver "I Am Proud" service standards and department-specific signature touch points.
• Establish cross-departmental channels of communication among teammates that are consistent and complete.
• Use common grounds maintenance power tools including mowers, trimmers, and blowers.
• Use hand tools including rakes, brooms, shovels, and sod knives.
• Power wash all hardscape areas.
• Assist with irrigation system repairs and maintenance.
• Maintain daily shop upkeep and cleanliness.
• Perform any other assigned duties.
• Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction.
• Provide extraordinary service that is "Enriching by Nature."
• Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues.
• Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values.
• Be empowered to make things go right if they go wrong.
• Give guests/members a fond farewell and address feedback using the LEARN Model.
• Demonstrate a professional appearance and attentiveness to what matters most.
• Comply with company policies and procedures.
• Observe and adhere to safety guidelines.
• Interface positively with other departments, offering assistance when needed.
• Display care in the use of equipment and maintain an organized and professional work environment.

Requirements

• Basic employment skills in clerical, service, or manual areas.
• Previous grounds maintenance experience valued but not required.
• Valid Driver's License.

Work Environment

• Frequent standing, walking, bending over, reaching, crouching, kneeling, balancing, pushing/pulling, and lifting/carrying (11 to 50 lbs).
• Manual dexterity, fine and gross motor skills, eye/hand coordination, near and far vision, color recognition, and hearing.
• Work both indoors and outdoors, potentially in inclement weather.
• Exposure to excessive heat/cold, humidity, noise, vibrations, uneven surfaces, and operating motorized equipment or vehicles.
• Continuous teamwork and communication with internal and cross-departmental teams.
• Daily pre-shift meetings and occasional one-on-one coaching sessions.