Grooming Salon Manager

About the role

We are seeking a Grooming Salon Leader to lead and manage grooming salon operations and team members. The ideal candidate will have 2+ years of professional grooming experience and a strong desire to lead, train, and develop people.

Responsibilities

• Oversee day-to-day operations, ensuring smooth workflows and optimizing scheduling and grooming capacity
• Recruit, hire, train, and supervise a team of entry-level trainees up to professional level grooming staff
• Create and manage efficient grooming schedules, balancing team availability with business needs
• Monitor salon performance metrics, analyze data, and develop action plans
• Collaborate with store management to achieve sales targets and salon objectives
• Provide exceptional customer service, address grooming-related inquiries, and offer grooming recommendations
• Perform expert-level grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning
• Evaluate individual pet needs, educate on grooming maintenance and home care practices, and ensure the well-being and safety of pets
• Utilize expert knowledge and understanding of Petco's grooming policies, standards, and guidelines to maintain safety, quality, and consistency in all grooming activities

Requirements

• 2 or more years' experience as a professional groomer or completion of a technical grooming training program
• Strong leadership skills, with 1-2 years previous experience of salon management or related field
• High-school diploma or GED
• Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
• Expert-level proficiency in breed-specific cuts, styling techniques, and grooming standards
• Genuine passion for animals with a desire to continue a career in pet grooming
• Strong decision-making and problem-solving skills
• Attention to detail, ensuring grooming services are executed accurately and to the highest standards
• Ability to handle pets of all sizes and temperaments with care and empathy

Qualifications

• Full-time availability, including weekends, evenings, and holidays, as needed by the Pet Care Center's grooming schedule

Skills

• Competitive Pay + Incentive based on salon performance + Tips (Payment in accordance to the Grooming Salon Leader Incentive Plan details)
• Medical, dental, vision and more
• 401k and more
• Paid Time Off
• Petco Discounts
• All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc.
• State of the art equipment, including bathing system, kennels, tables, and dryers
• Career development and growth opportunities, such as Grooming Mentor and Grooming Instructor

Benefits

• Medical, dental, vision and more
• 401k and more
• Paid Time Off
• Petco Discounts

Pay

The salary range for this position is $15.00 - $30.00 hourly or salary, depending on factors such as position, location, level of experience, and applicable state or local minimum wage laws. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see here.