Grooming Salon Leader Petsense

Overall Job Summary

This position is responsible for interacting with customers and associates, supporting selling initiatives and performing assigned tasks, while providing WOW! customer service.

Essential Duties and Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Take the initiative to support selling initiatives (TEAM): Thank the Customer, Engage with the customer and/or pet, Advise products or services, Make it Memorable.

Qualifications

• Experience: Must be comfortable working with dogs and cats. Ability to demonstrate patience and compassion for animals. Must provide own tools (clippers, blades, shears) or be willing purchase required tools.
• Education: High school diploma or equivalent required. Completed Level 1 Paragon Training and received certification through Petsense. Any suitable combination of education and experience will be considered.
• Physical Requirements: Non-sedentary. Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds. Ability to stand and maintain a stationary position for up to 8 hours while grooming animals. Ability to frequently move for 4-8 hours per day around the salon to groom animals, clean, and maintain the salon. Ability to utilize grooming instruments including shears and dryers. Ability to occasionally lift or reach merchandise overhead. Ability to bend, kneel, and squat frequently to position oneself to groom animals, clean shelves, and stock merchandise and equipment. Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to successfully complete all required training.

Benefits

We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.