Grocery Store Associate

About the role

The positions are full-time, pay $15/hr., and include full benefits. The store is located at 6002 E 38th St, Indianapolis, IN 46226.

Responsibilities

• Efficiently process customer transactions, maintaining accuracy and ensuring a balanced cash drawer.
• Strictly adhere to all cash handling procedures and protocols.
• Inform customers about Goodwill programs and services, offering assistance and general information.
• Direct more complex inquiries to the appropriate associate or manager.
• Keep the register area and assigned grocery aisles clean and well-organized.
• Welcome and greet customers with warmth and courtesy.
• Aid customers in locating products, providing details on availability, prices, and promotions.
• Address customer inquiries and concerns promptly and professionally.
• Provide an easy, seamless shopping experience by keeping carts and baskets well stocked and clean for guests.
• Receive and unload merchandise from delivery trucks.
• Arrange products on shelves, racks, and displays according to company guidelines.
• Regularly rotate products to maintain freshness and remove expired items.
• Ensure shelves and displays are orderly and visually appealing.
• Maintain a clean, sanitized, and visually appealing store environment.
• Perform regular cleaning tasks such as sweeping, mopping, dusting, and wiping down counters.
• Keep equipment like shopping carts and hand baskets clean and in good condition.
• Dispose of trash and recycling in designated areas.
• Monitor inventory levels and promptly report low stock items to management.
• Aid in conducting routine inventory counts and reconciliations.
• Aid in the receiving and verification of shipments to ensure accuracy.

Requirements

• None required.
• Candidates should demonstrate capability and articulate how prior experiences will help them contribute.
• We believe in continuous learning and professional development.
• Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner.
• Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.
• Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.
• Attends to details and pursues quality in accomplishing tasks, including safety awareness.
• Manages one's own time and the time of others effectively.

Preferred Competencies

• Familiarity with computers and relevant software including basic computer and Internet navigation skills.
• Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs.
• Develops and applies mathematical thinking in order to solve a range of problems in everyday situations.
• Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Other Requirements

• Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
• Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching.
• Uses hands to grasp, carry, feel, or touch products and machinery.
• Has the ability to move and lift 10-50 pounds.
• Can manage frequent exposure to moderate noise and temperature variations.

Benefits

• Continuing education and leadership development as well as tuition reimbursement
• Comprehensive health plan
• Generous paid time off (PTO) and paid holidays
• Sabbatical and parental leaves
• Life, dental and vision insurance
• Short- and long-term disability plans
• Nationally recognized preventive health and wellness program
• Section 125 pretax health spending account, dependent care spending account, and premiums
• Retailing planning options with generous company % match
• Daily pay options available
• Free mental health support services and on-site nurse health coaching

Mission and Values

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Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled