Grocery/Refrigeration Assistant Manager

About the role

As a Grocery/Refrigeration Assistant Manager at Mother’s Market, you’ll help ensure smooth daily operations, support our team, and deliver outstanding service. This is an opportunity to empower staff, enhance customer journeys, and uphold our community standards.

Responsibilities

• Oversee daily operations: Assist with department workflows, follow up on inventory levels, promotions, and shift coverage.
• Support & develop staff: Coordinate training, manage schedules, coach team members, and model positive leadership.
• Deliver customer excellence: Greet and assist customers, handle inquiries or complaints, and engage on the sales floor.
• Track performance: Review daily sales and labor metrics; relay key insights from Manager’s reports to relevant teams.
• Ensure department standards: Conduct facility checks, report maintenance issues, handle emergencies, and uphold safety/security protocols.
• Enhance merchandising: Create and support in-store displays, help execute product placement strategies to meet sales objectives.
• Take initiative: Step into staff roles as needed, whether opening, closing, or covering breaks and shifts.

Requirements

• Prior experience in Refrigeration/Grocery or related field.
• Strong communication skills both verbal and written; proficient in English.
• Computer literacy (Word, Excel, Outlook); comfortable with basic math.
• Demonstrated ability to lead, coach, and hold team accountable.
• Customer-service mindset, always approachable and dependable.
• Ready to cover staff breaks, field vendor communications, and jump into operational tasks.

Physical Requirements

• Frequent lifting of grocery/bulk items (up to 50 lbs.), repeated up to 100 times/day.
• Push/pull carts or electric pallet jacks; stand, walk, bend, and twist often.
• Extended time in walk-in coolers and freezers; jackets, gloves, and hats provided.
• Climb ladders, squat, bend, and extend arms overhead to reach products and boxes.

Schedule

Flexible availability across various shifts and locations including weekends and evenings.

Pay

Hourly Pay: $18.00–$23.50

Benefits

• Medical, dental, and vision insurance
• Life insurance
• In-store discounts

Why Join Us

You’ll be part of a mission-driven company that values wellness, sustainability, and outstanding customer service. We foster an inclusive workplace where team members are respected and encouraged to grow.