Grocery Market Manager

About the role

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters; SHOP a selection of high-quality Italian, local and homemade products; LEARN through our classes and our team’s product knowledge.

Responsibilities

• Helps oversee the Front End, Grocery and Housewares departments.
• Reports to the Market Assistant Manager of Retail; manages the Cashiers for Front End, as well as the Market Associates for Grocery and Housewares.
• Assists the Market Manager in organizing and directing the store’s Front End, Grocery and Housewares departments to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards.
• Manages the team members in Front End, Grocery and Housewares: hires, schedules, trains, motivates, submits payroll, evaluates.
• Assists in creating the monthly promotion grid and designs the layout and promotional spots in the store with saleable merchandise according to Eataly’s policies.
• Maintains an orderly store aesthetic: ensures that only saleable merchandise is placed on the grocery shelves and promptly handles deleted, expired or otherwise non‑saleable merchandise.
• Monitors stock levels and orders or requisitions supplies and merchandise as needed.
• Processes delivery orders, unloads stock trucks from distribution centers, and generates monthly reports.
• Communicates and coordinates with the Marketing and Facilities departments on updates or issues with the overall layout of product and fixtures in the store.
• Helps Market Manager analyze financial data and develops strategies to increase efficiencies and drive sales.
• Performs other duties as required or assigned.

Qualifications

• Bachelor’s Degree
• 1+ year of retail management experience in a high‑volume, fast‑paced environment
• Excellent verbal and written communications skills
• Solid analytical skills
• Experience with cash management, purchasing and managing inventory
• Knowledge of Italian products and brands
• Advanced proficiency in Microsoft Office

Requirements

• Ability to lift up to 50 pounds and spend up to 8 hours walking or standing in a retail environment
• Ability to operate equipment such as a hand truck or cash register as needed
• Availability to work a flexible schedule sometimes including evenings, weekends and holidays

Benefits

• Medical, Dental, Vision Insurance and Paid Parental Leave
• Paid Time Off, 401K with company match
• Free staff lunch daily and discounts at Eataly

Pay

Compensation: Pay range is set at $25 - $30 an hour