Grocery Manager

Main Responsibilities

• Oversee daily operations of the Grocery Department with a focus on customer service, sales, and department readiness
• Deliver friendly, prompt, and knowledgeable customer service and resolve customer concerns professionally
• Ensure shelves, displays, and aisles are clean, full, front-faced, and merchandised to company standards
• Execute planograms, promotional sets, seasonal transitions, and weekly ad merchandising
• Manage ordering, inventory levels, product rotation, and backroom organization
• Monitor shrink and implement procedures to reduce waste and loss
• Ensure compliance with food safety, sanitation, safety, and operational standards
• Hire, train, coach, schedule, and develop grocery associates while fostering a positive team environment

Soft Skills

• Strong customer-service focus with a visible team presence
• Effective communication, coaching, and team-building skills
• Strong organization, prioritization, and problem-solving abilities
• Ability to multitask in a fast-paced environment

Competencies

• Grocery merchandising and planogram execution
• Inventory management, ordering, and shrink control
• Labor planning, scheduling, and performance management
• Operational standards, food safety, and compliance execution
• Knowledge of grocery product flow, rotation, and inventory control
• Retail merchandising and promotional execution
• Store systems and ordering tools

Abilities

• Ability to analyze sales, labor, and inventory data to drive results
• Ability to train, coach, and develop associates
• Ability to lift, push, pull, and carry products and work in coolers and freezers

Other Requirements

• Flexible availability including evenings, weekends, and holidays
• Reliable attendance
• Compliance with company safety policies and Code of Business Conduct

Benefits

We also provide a variety of benefits including competitive wages paid weekly, associate discounts, health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!), time off (vacation, holidays, sick pay), and leaders invested in your training, career growth and development.