Grocery Manager

Does being in charge of multiple, customer-focused departments sound like a role you would fit perfectly in? Do you have a passion for delivering an extraordinary customer service experience while working in a fast-paced and friendly environment? If helping people make healthy choices in one of the fastest-growing retailers excites you, join our winning team at Sprouts Farmers Market as a Grocery Manager.

Responsibilities

• Oversee the sales and operation of multiple departments: Grocery, Dairy, Frozen Food, and Beer/Wine.
• Ensure products are handled properly, rotated for freshness, and date controls are performed.
• Control costs by monitoring and improving operations to increase profitability, manage labor costs, and reduce loss due to shrink, damage, and pilferage.
• Assist in preparing the store for physical inventory counts.
• Oversee or assist with unloading trucks from distribution centers, verify deliveries against invoices, note shortages and overages, and report them to suppliers.
• Manage ordering, compliance, sanitation, back-room inventory, and department safety.
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions; make recommendations on merit increases via bi-annual performance reviews.
• Regularly attend and participate in in-store meetings.
• Recruit, hire, and make promotion/transfer decisions in collaboration with the Store Manager.
• Exercise independent judgment to address team member concerns; take and document corrective actions, including collaboration with HR for performance management (coaching, counseling, progressive discipline, suspension, or termination).
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.
• Communicate standards, expectations, policy changes, and product knowledge to team members.
• Lead a team to deliver the finest quality products, highest level of service, and the greatest customer experience.
• Serve as a Key Carrier for the store and/or act as Manager on Duty (MOD) as needed.
• Maintain Food Safety certification and ensure compliance with all federal, state, and company regulations for product freshness, food safety, weights and measures, store safety, employee safety, refrigeration, and sanitation.

Requirements

• At least 18 years of age with 1 year of managerial or supervisory experience, including responsibility for managing a department/team within a multi-department retail, hospitality, or service industry operation.
• Strong communication skills (written and verbal) and ability to take and give direction in a team environment.
• Outgoing and friendly behavior with a positive attitude and ability to interact with customers.
• Proven leadership ability to build, motivate, and maintain staff, with working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Strong focus on detail, analytical, and problem-solving skills.
• Strong organization and planning skills; ability to prioritize and handle multiple tasks.
• Ability to vertically transfer milk trays weighing up to 60 lbs. from 9” to 62” for up to 25 hours.
• Ability to vertically/horizontally transfer boxes weighing up to 50 lbs. from 5” to 34” for a distance up to 5 feet for up to 25 hours without mechanical assistance.
• Repetitive squatting/kneeling/bending to access a point 5 inches from the floor for up to 30 hours.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Benefits

• Competitive pay.
• Sick time plan to support you or your immediate family’s health.
• Vacation accrual plan.
• Opportunities for career growth.
• 15% discount for you and one other family member on all Sprouts purchases.
• Flexible schedules.
• Employee Assistance Program (EAP).
• 401(K) Retirement savings plan with a generous company match.
• Company-paid life insurance.
• Contests and appreciation events throughout the year with prizes, food, and fun.
• Eligibility for additional benefits may apply:
  • Bonus based on company and/or individual performance.
  • Affordable benefit coverage, including medical, dental, and vision.
  • Health Savings Account with company match.
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care.
  • Company-paid short-term disability coverage.
  • Paid parental leave for both mothers and fathers.
  • Paid holidays.
• DailyPay: Access earned wages before payday at no extra cost.

About the Company

At Sprouts Farmers Market, we focus on customer service in a neighborhood grocery store setting, offering high-quality, farm-fresh produce, natural meats, bulk goods, and more. We foster an inclusive, respectful, and caring workplace culture with Team Member Resource Groups (TMRGs) that celebrate diversity and empower our team to thrive. Join us to grow your career in healthy living with a fast-paced, rapidly growing company.