Grocery Manager

About the role

Sprouts Farmers Market is looking for a Grocery Manager to oversee the sales and operations of multiple customer-focused departments—Grocery, Dairy, Frozen Food, and Beer/Wine—in a fast-paced, friendly retail environment. You will lead a team responsible for delivering an extraordinary customer service experience while maintaining freshness, safety, and profitability.

Responsibilities

• Ensure proper handling, rotation, and freshness of products; perform date controls
• Control costs by monitoring operations, managing labor, and reducing shrink, damage, and pilferage
• Prepare the store for physical inventory counts and assist with unloading trucks, verifying deliveries against invoices, and reporting shortages or overages
• Oversee ordering, compliance, back-room inventory, and department safety
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions; recommend merit increases during bi-annual reviews
• Participate in in-store meetings and collaborate with the Store Manager on hiring, promotions, and transfers
• Address team member concerns, take corrective action when needed, and escalate performance issues as required
• Create and adjust schedules to maximize productivity and efficiency
• Communicate standards, expectations, policy changes, and product knowledge to the team
• Lead a collaborative team to deliver the highest quality products, service, and customer experience
• Act as a Key Carrier and Manager on Duty (MOD) as needed

Qualifications

• At least 18 years of age
• 1 year of managerial or supervisory experience in a multi-department retail, hospitality, or service environment
• Strong written and verbal communication skills with the ability to give and take direction in a team setting
• Outgoing, friendly demeanor with a positive attitude and customer-first mindset
• Proven leadership ability to build, motivate, and maintain staff; working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals
• Strong attention to detail, analytical and problem-solving skills
• Food Safety certification and adherence to federal, state, and company regulations for product freshness, food safety, weights and measures, store safety, employee safety, refrigeration, and sanitation
• Strong organization and planning skills; ability to prioritize and handle multiple tasks
• Physical requirements:
  • Ability to vertically transfer milk trays weighing up to 60 lbs. from 9” to 62” for up to 25 hours
  • Ability to vertically/horizontally transfer boxes weighing up to 50 lbs. from 5” to 34” for up to 5 feet without mechanical assistance
  • Repetitive squatting, kneeling, and bending to access points 5 inches from the floor for up to 30 hours
• Flexible schedule that may include nights, weekends, and holidays