Grocery Manager

About the role

As a Grocery Manager at Sprouts Farmers Market, you will oversee multiple customer-focused departments, including Grocery, Dairy, Frozen Food, and Beer/Wine. This role involves ensuring exceptional customer service in a fast-paced, friendly environment while driving sales and operational efficiency.

Responsibilities

• Manage the sales and operations of Grocery, Dairy, Frozen Food, and Beer/Wine departments.
• Ensure proper product handling, rotation, freshness, and date controls.
• Control costs by monitoring and improving operations to increase profitability, including managing labor costs and reducing shrink, damage, and pilferage.
• Assist in preparing the store for physical inventory counts.
• Oversee or assist with unloading trucks from distribution centers, verifying deliveries against invoices, and reporting shortages or overages.
• Manage ordering, compliance, sanitation, back-room inventory, and department safety.
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions.
• Make recommendations for merit increases via bi-annual performance reviews.
• Recruit, hire, and make promotion/transfer decisions in collaboration with the Store Manager.
• Address team member concerns with independent judgment and take corrective actions, including collaboration with HR for performance management.
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.
• Communicate standards, expectations, policy changes, and product knowledge to team members.
• Lead a team to deliver high-quality products, exceptional service, and a great customer experience.
• Serve as a Key Carrier for the store and/or act as Manager on Duty (MOD) as needed.
• Maintain Food Safety certification and ensure compliance with all federal, state, and company regulations for product freshness, food safety, weights and measures, store safety, employee safety, refrigeration, and sanitation.

Requirements

• At least 18 years of age with 1 year of managerial or supervisory experience in a multi-department retail, hospitality, or service industry.
• Strong communication skills, both written and verbal, with the ability to give and take direction in a team environment.
• Outgoing, friendly behavior with a positive attitude and ability to interact with customers.
• Proven leadership ability to build, motivate, and maintain staff.
• Working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Strong focus on detail, analytical, and problem-solving skills.
• Strong organization and planning skills; ability to prioritize and handle multiple tasks.
• Physical ability to vertically transfer milk trays weighing up to 60 lbs. from 9” to 62” for up to 25 hours.
• Ability to vertically/horizontally transfer boxes weighing up to 50 lbs. from 5” to 34” for a distance up to 5 feet for up to 25 hours without mechanical assistance.
• Repetitive squatting, kneeling, or bending to access points 5 inches from the floor for up to 30 hours.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Benefits

• Competitive pay.
• Sick time plan to support you or your immediate family’s health.
• Vacation accrual plan.
• Opportunities for career growth.
• 15% discount for you and one other family member on all Sprouts purchases.
• Flexible schedules.
• Employee Assistance Program (EAP).
• 401(K) Retirement savings plan with a generous company match.
• Company-paid life insurance.
• Contests and appreciation events throughout the year with prizes, food, and fun.
• Bonus based on company and/or individual performance (eligibility requirements apply).
• Affordable benefit coverage, including medical, dental, and vision (eligibility requirements apply).
• Health Savings Account (HSA) with company match (eligibility requirements apply).
• Pre-tax Flexible Spending Accounts (FSA) for healthcare and dependent care (eligibility requirements apply).
• Company-paid short-term disability coverage (eligibility requirements apply).
• Paid parental leave for both mothers and fathers (eligibility requirements apply).
• Paid holidays (eligibility requirements apply).
• DailyPay: Access earned wages before payday at no extra cost.

Why Sprouts

Sprouts Farmers Market offers a fun, friendly, and fast-paced environment focused on customer service and healthy living. As a rapidly growing company, we provide opportunities for career growth and pride ourselves on fostering an inclusive, respectful, and caring workplace culture. Our Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth, including:

• Inspiring Women at Sprouts
• Rainbow Alliance at Sprouts
• Sabor at Sprouts
• Soul at Sprouts
• Honored to Serve at Sprouts