Grocery Manager

About the role

At Sprouts Farmers Market, the Grocery Manager is responsible for the sales and operation of multiple departments including Grocery, Dairy, Frozen Food, and Beer/Wine. This role oversees a total team in a fast-paced, friendly environment focused on delivering an extraordinary customer service experience and helping people make healthy choices.

Responsibilities

• Ensure products are handled properly, rotated to ensure freshness, and that date controls are performed
• Control costs by constantly monitoring and improving operations to increase profitability — manage labor costs and reduce loss due to shrink, damage, and pilferage
• Assist in the preparation of store for physical inventory counts
• Assist or oversee the unloading of trucks from distribution centers, verify all deliveries against invoices, note shortages and overages, and report them to the appropriate supplier
• Manage ordering, compliance, sanitation, back-room inventory, and department safety
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions; make recommendations on merit increases via the bi-annual performance review process
• Regularly attend and participate in in-store meetings
• Recruit, hire, and make promotion/transfer decisions in collaboration with the Store Manager
• Confidently exercise independent judgment to address Team Member concerns
• Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance (coaching, counseling, progressive discipline, suspension, or termination)
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels
• Communicate standards, expectations, policy changes, and product knowledge to team members
• Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest customer experience
• Serve as a Key Carrier for the store and/or act as a Manager on Duty (MOD) as needed

Qualifications

• At least 18 years of age with 1 year managerial or supervisory experience, including responsibility for managing a department/team within a multi-department operation in retail, hospitality, or service industry
• Strong written and verbal communication skills; ability to take and give direction and participate in a team environment
• Outgoing, friendly behavior with a positive attitude; ability to interact with customers
• Proven leadership ability to build, motivate, and maintain staff; working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals
• Strong focus on detail, analytical and problem-solving skills
• Food Safety certification required; ensure all federal, state, and company regulations and standards for product freshness, food safety, weights and measures, store safety, employee safety, refrigeration, and sanitation are met
• Strong organization and planning skills; able to prioritize and handle multiple tasks
• Physically able to vertically transfer milk trays weighing up to 60 lbs., from 9" to 62", for up to 25 hours
• Physically able to vertically/horizontally transfer boxes weighing up to 50 lbs., from 5" to 34", for a distance up to 5 feet for up to 25 hours without mechanical assistance
• Repetitive squatting/kneeling/bending to access a point 5 inches from the floor for up to 30 hours expected
• Ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays

Benefits

• Competitive pay
• Sick time plan for you or your immediate family's health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year with prizes, food, and fun

• Bonus based on company and/or individual performance (eligibility requirements may apply)
• Affordable benefit coverage including medical, dental, and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays

DailyPay: Eligible employees can transfer earned wages at no extra cost and receive funds the next business day. Access earned pay any time before payday. Learn more at https://www.dailypay.com/partners/sprouts-farmers-market/.

Why Sprouts

Sprouts neighborhood grocery stores offer high-quality, farm-fresh produce, natural meats, scoop-your-own bulk goods, and more in a fun, friendly, old-fashioned farmer's market setting. The company is committed to fostering an inclusive, respectful, and caring workplace culture.

Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth. Every Team Member is welcome to join one or more of five groups:

• Inspiring Women at Sprouts
• Rainbow Alliance at Sprouts
• Sabor at Sprouts
• Soul at Sprouts
• Honored to Serve at Sprouts

Together, these groups celebrate diversity and empower the team to thrive.