Jobs · Customer Service · California

Grocery Manager

Sprouts Farmers Market · Inglewood, CA · 2 mo ago
On-siteCustomer Service$20.5–$32.8/hrFull-time

Overview of Responsibilities

  • Responsible for the sales and operation of multiple departments including Grocery, Dairy, Frozen Food, and Beer/Wine
  • Ensure that products are handled properly, rotated to ensure freshness, and that date controls are performed
  • Control costs by constantly monitoring and improving operations to increase profitability—manage labor costs and reduce loss due to shrink, damage, and pilferage
  • Assist in the preparation of store for physical inventory counts
  • Assist or oversee the unloading of trucks from distribution centers, and verify all deliveries against invoices, note shortages and overages, and report them to the appropriate supplier
  • Manage ordering, compliance, sanitation, back-room inventory, and department safety
  • Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process
  • Regularly attend and participate at in-store meetings
  • Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager
  • Confidently exercise independent judgment to address Team Member concerns
  • Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed
  • Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels
  • Communicate standards, expectations, policy changes, and product knowledge to team members
  • Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive
  • Serve as a Key Carrier for the store and/or act as a Manager on Duty (MOD) as needed

Qualifications

  • Be at least 18 years of age and possess 1 year managerial or supervisory experience which includes responsibility for managing a department/team within a multi-department operation within the retail, hospitality, or service industry
  • Strong good communication skills both written and verbal and the ability to take and give direction, participating in a team environment
  • Have and show an outgoing and friendly behavior along with a positive attitude and the ability to interact with our customers
  • Possess a proven leadership ability to build, motivate and maintain staff, while possessing a working knowledge of personnel reports, margin reports, weekly sales numbers and financial goals
  • Have a strong focus on detail, analytical and problem solving skills
  • Have and maintain Food Safety certification
  • Ensure that all federal, state, and company regulations and standards for product freshness, food safety, weights and measures, store safety, employee safety, refrigeration, and sanitation are met
  • Have strong organization and planning skills; able to prioritize and handle multiple tasks
  • Must vertically transfer milk trays weighing up to 60 lbs., from 9” to 62”, for up to 25 hours
  • Must vertically/horizontally transfer boxes weighing up to 50 lbs., from 5” to 34”, for a distance up to 5 feet for up to 25 hours without mechanical assistance
  • Repetitive squatting/kneeling/bending to access a point 5 inches from the floor for up to 30 hours is expected
  • Must have the ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays
  • Possess a working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals
  • Have and show outgoing and friendly behavior along with a positive attitude towards Team Members and customers

Pay

The pay range for this position is $20.50 – $32.80 / hour. Sprouts Farmers Market determines pay based on applicable experience and qualifications of the applicant.

Benefits

  • Competitive pay
  • Sick time plan that you can use to support you or your immediate family's health
  • Vacation accrual plan
  • Opportunities for career growth
  • 15% discount for you and one other family member in your household on all purchases made at Sprouts
  • Flexible schedules
  • Employee Assistance Program (EAP)
  • 401(K) Retirement savings plan with a generous company match
  • Company paid life insurance
  • Contests and appreciation events throughout the year full of prizes, food and fun
  • Bonus based on company and/or individual performance
  • Affordable benefit coverage, including medical, dental and vision
  • Health Savings Account with company match
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care
  • Company paid short-term disability coverage
  • Paid parental leave for both mothers and fathers
  • Paid holidays
  • DailyPay – transfer your earned money any time before payday at no extra cost, get it the next business day for free

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