Grocery Manager

About the role

As a Grocery Manager at Sprouts Farmers Market, you will oversee the sales and operations of multiple customer-focused departments, including Grocery, Dairy, Frozen Food, and Beer/Wine. This role involves ensuring product freshness, controlling costs, managing labor, and leading a team to deliver an extraordinary customer service experience in a fast-paced environment.

Responsibilities

• Ensure products are handled properly, rotated for freshness, and date controls are performed.
• Control costs by monitoring and improving operations to increase profitability, including managing labor and reducing shrink, damage, and pilferage.
• Assist in preparing the store for physical inventory counts.
• Oversee or assist with unloading trucks from distribution centers, verifying deliveries against invoices, and reporting shortages or overages.
• Manage ordering, compliance, sanitation, back-room inventory, and department safety.
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, including completing bi-annual performance reviews.
• Attend and participate in in-store meetings regularly.
• Recruit, hire, and make promotion/transfer decisions in collaboration with the Store Manager.
• Exercise independent judgment to address team member concerns and document corrective actions when needed, including collaboration with HR for performance management.
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.
• Communicate standards, expectations, policy changes, and product knowledge to team members.
• Lead a team to deliver high-quality products, exceptional service, and a great customer experience.
• Serve as a Key Carrier for the store and/or act as Manager on Duty (MOD) as needed.
• Maintain Food Safety certification and ensure compliance with all federal, state, and company regulations for product freshness, food safety, weights and measures, store safety, employee safety, refrigeration, and sanitation.

Requirements

• At least 18 years of age with 1 year of managerial or supervisory experience in a multi-department retail, hospitality, or service industry.
• Strong communication skills, both written and verbal, with the ability to take and give direction in a team environment.
• Outgoing and friendly behavior with a positive attitude and ability to interact with customers.
• Proven leadership ability to build, motivate, and maintain staff, with knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Strong focus on detail, analytical, and problem-solving skills.
• Strong organization and planning skills; able to prioritize and handle multiple tasks.
• Ability to vertically transfer milk trays weighing up to 60 lbs. from 9” to 62” for up to 25 hours.
• Ability to vertically/horizontally transfer boxes weighing up to 50 lbs. from 5” to 34” for a distance up to 5 feet for up to 25 hours without mechanical assistance.
• Repetitive squatting, kneeling, or bending to access points 5 inches from the floor for up to 30 hours.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Pay

The pay range for this position is $19.15 - $30.50 per hour. Pay is determined based on applicable experience and qualifications of the applicant.

Benefits

• Competitive pay.
• Sick time plan to support you or your immediate family’s health.
• Vacation accrual plan.
• Opportunities for career growth.
• 15% discount for you and one other family member on all purchases at Sprouts.
• Flexible schedules.
• Employee Assistance Program (EAP).
• 401(K) Retirement savings plan with a generous company match.
• Company-paid life insurance.
• Contests and appreciation events throughout the year with prizes, food, and fun.
• Eligibility for additional benefits may apply, including:
  • Bonus based on company and/or individual performance.
  • Affordable benefit coverage, including medical, dental, and vision.
  • Health Savings Account with company match.
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care.
  • Company-paid short-term disability coverage.
  • Paid parental leave for both mothers and fathers.
  • Paid holidays.
• DailyPay: Access your earned wages before payday at no extra cost.

Why Sprouts?

Sprouts Farmers Market offers a fun, friendly, and fast-paced environment focused on customer service and healthy living. We provide high-quality, farm-fresh produce, natural meats, bulk goods, and more in a neighborhood grocery setting. Join a rapidly growing company committed to fostering an inclusive, respectful, and caring workplace culture through Team Member Resource Groups (TMRGs) that celebrate diversity and empower growth.