Grocery Manager

About the role

At Sprouts Farmers Market, the Grocery Manager is responsible for the sales and operation of multiple departments including Grocery, Dairy, Frozen Food, and Beer/Wine. The role involves ensuring products are handled properly, rotated for freshness, and that date controls are performed, while controlling costs through constant monitoring and operational improvements to increase profitability. Additional responsibilities include managing labor costs, reducing loss due to shrink, damage, and pilferage, preparing for physical inventory counts, overseeing truck unloading and delivery verification, managing ordering, compliance, sanitation, back-room inventory, and department safety. The Grocery Manager engages and evaluates team members through coaching, feedback, and one-on-one development discussions, and makes recommendations on merit increases via bi-annual performance reviews. They also participate in in-store meetings, recruit and hire team members, and make promotion/transfer decisions in collaboration with the Store Manager. The role requires exercising independent judgment to address team member concerns, taking corrective actions when needed, and collaborating with business and HR partners on performance management. The Grocery Manager ensures maximum productivity and efficiency by creating and adjusting schedules and staffing levels, communicates standards and expectations, and leads a team to deliver high-quality products, service, and customer experience. They serve as a Key Carrier and act as Manager on Duty (MOD) as needed.

Responsibilities

• Ensure products are handled properly, rotated to ensure freshness, and that date controls are performed
• Control costs by constantly monitoring and improving operations to increase profitability; manage labor costs and reduce loss due to shrink, damage, and pilferage
• Assist in the preparation of the store for physical inventory counts
• Oversee the unloading of trucks from distribution centers, verify all deliveries against invoices, note shortages and overages, and report them to the appropriate supplier
• Manage ordering, compliance, sanitation, back-room inventory, and department safety
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions; make recommendations on merit increases via completing the bi-annual performance review process
• Regularly attend and participate in in-store meetings
• Recruit, hire, and make promotion/transfer decisions in collaboration with the Store Manager
• Exercise independent judgment to address team member concerns
• Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels
• Communicate standards, expectations, policy changes, and product knowledge to team members
• Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest customer experience
• Serve as a Key Carrier for the store and/or act as a Manager on Duty (MOD) as needed

Qualifications

• Be at least 18 years of age
• Possess 1 year of managerial or supervisory experience which includes responsibility for managing a department/team within a multi-department operation within the retail, hospitality, or service industry
• Have strong written and verbal communication skills and the ability to take and give direction, participating in a team environment
• Have and show an outgoing and friendly behavior along with a positive attitude and the ability to interact with customers
• Possess proven leadership ability to build, motivate, and maintain staff, while possessing a working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals
• Have a strong focus on detail, analytical and problem-solving skills
• Have and maintain Food Safety certification; ensure that all federal, state, and company regulations and standards for product freshness, food safety, weights and measures, store safety, employee safety, refrigeration, and sanitation are met
• Have strong organization and planning skills; able to prioritize and handle multiple tasks
• Must vertically transfer milk trays weighing up to 60 lbs., from 9” to 62”, for up to 25 hours
• Must vertically/horizontally transfer boxes weighing up to 50 lbs., from 5” to 34”, for a distance up to 5 feet for up to 25 hours without mechanical assistance
• Repetitive squatting/kneeling/bending to access a point 5 inches from the floor for up to 30 hours is expected
• Must have the ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays

Benefits

• Competitive pay
• Sick time plan that you can use to support you or your immediate family’s health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(k) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun

Pay

• Bonus based on company and/or individual performance

Schedule

• Flexible schedules

Additional benefits

• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays
• DailyPay – access earned wages before payday at no extra cost