Grocery Manager

About the role

The Grocery Manager position is responsible for managing all aspects of the Grocery Department including staff, sales, margin, and labor. They may be responsible for managing and developing all aspects of the Total Store in the absence of the Store Director. The Grocery Manager is required to assist customers as needed and maintain a friendly, energetic demeanor.

Responsibilities

• Prepares the weekly sales and labor projections for the Grocery Department in order to maximize sales and profits; ensures department operations are within the labor percent allowed.
• Maintains and controls all costs and expenses; includes maintaining proper ordering and inventory control, ensuring proper weighing procedures, controlling shrink, and monitoring ad displays.
• Manages the Grocery Department staff including hiring, training, scheduling, coaching, and initiating required performance reviews; ensures staff is trained on all policies and procedures.
• Oversees shift operations including writing and/or approving Department work schedules.
• Ensures weekly flyer ads are in stock and ready for sale during business hours and that product for upcoming ads are ordered, in stock, and available for processing.
• Stocks grocery department; includes facing, filling, and organization of all product items as set by the Grocery Department schematics as well as ensuring tag and pricing accuracy.
• Ensures cleanliness of grocery aisles, storage area and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping.
• Responds positively to customer’s inquiries and assists customers with purchases, information and product selection; requires selling and cross selling of products.
• Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.
• Maintains a high level of product knowledge and product preparation.
• Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.

Requirements

• High school diploma or equivalency degree.
• Minimum of 4 years professional experience.
• Preferred 3-5 years grocery retail experience in Grocery department processes and procedures.
• Previous experience in a natural foods industry is a plus.

Qualifications

• Must maintain the highest level of customer service at all times.
• Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.
• Capacity to take initiative when problems arise.
• Flexibility to adapt in a variety of situations.
• Advanced attention to detail with the capability to prioritize and meet deadlines.
• Excellent written communication and documentation skills.
• Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
• Knowledge with MS Office including Outlook, Word, and Excel.
• Able to multitask and have excellent organizational skills is essential.
• Understand proper handling, preparation, seasonality, and appropriate shelf life of products.
• Familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
• Advanced knowledge of math, weights, and measures.
• Ability to analyze and interpret Company financial statements and results.

Skills

• Customer service
• Adaptability
• Initiative
• Flexibility
• Attention to detail
• Written communication
• Verbal communication
• MS Office proficiency
• Multitasking
• Organizational skills
• Product knowledge
• Financial analysis

Benefits

• Competitive compensation
• Incentive programs
• Career growth opportunities
• Paid parental leave
• Employee Assistance Program
• 401(k) plan with employer match

Pay

The actual rate offered will meet or surpass the legal wage requirement for the job's location. Pay range: $20.50 - $30.05. Specific pay rates will be within this range and based on your experience, qualifications, and skills compared to the internal team of this role. Compensation for this position also includes incentive bonus opportunities that may vary based on individual and company performance.

Schedule

This position requires flexible scheduling to accommodate the needs of the store and the business.