Grocery Floor Clerk

About Us

Join us at WinCo Foods, where we're more than just a grocery retailer—we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. WinCo is the second largest Employee-Owned company in the United States, with more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support, set us apart. In this role, you'll be instrumental in making a real impact in the communities we serve.

Overview

Provide customer service by processing customer orders in an efficient, accurate, safe, and courteous manner. Consistently deliver friendly, courteous customer service to internal and external customers. Perform other related work. Generally works 6-8 hour shifts between 4:00 am and 1:00 am.

Responsibilities

• Seeks opportunities to welcome, engage, serve, and thank customers.
• Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer.
• Operates check stand equipment such as cash registers, scanners, and scales to process customer orders using two aisles.
• Engages in suggestive selling and other sales techniques.
• Processes monetary transactions (e.g., giving and receiving change, cash, checks, gift certificates, traveler’s checks, food stamps, coupons, and refunds).
• Maintains knowledge of current product location, monitors UPC codes, and ensures proper pricing.
• Maintains a clean, neat, and properly stocked check stand and ensures a safe and secure work area.
• Stocks, prices, and rotates merchandise.
• Performs other duties as assigned or needed.

Requirements

• Ability to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
• Perform friendly, courteous, and tactful interactions with customers and co-workers with composure.
• Effective communication (hearing and speech) for customer relations.
• Complete written forms and conduct visual inspections (e.g., reading merchandise information).
• Lift and maneuver objects up to 20 lbs. frequently and up to 50 lbs. occasionally.
• Operate check stand equipment (cash registers, scanners, scales).
• Stand for long periods, walk rapidly, bend, stoop, twist, and turn frequently.
• Manual dexterity and good hand-eye coordination.
• Learn and memorize information such as PLU codes, product locations, and company policies.
• Ensure accuracy in recording sales and handling monetary transactions with basic math skills (addition, subtraction, multiplication, division).
• Climb and balance on ladders when stocking shelves.
• Use blades for box cutting.
• Work in coolers, freezers, and varying weather conditions for outdoor duties.
• Must be 16 years of age or older.
• Perform primary duties efficiently and accurately.
• Food Handlers Certification (per state laws).

Machines and Equipment Operated

• Forklift, electric and manual pallet jacks, hand truck, garbage and cardboard compactor, box knife.
• For minors hired, hours and equipment operated may differ.

Benefits

• Employee Stock Ownership Plan (ESOP) with over 500 millionaire employee-owners.
• Top-tier medical plans.
• Tuition support.

Schedule

6-8 hour shifts between 4:00 am and 1:00 am.