GROCERY/COURTESY CLERK

About Us

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. Here, people matter. We strive to provide the ingredients you need to create your own recipe for success at work and in life, helping feed your future with value and care.

What You'll Do

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
• Promote trust and respect among associates.
• Create an environment where customers feel welcome, important, and appreciated by answering questions regarding products sold within the store.
• Gain and maintain knowledge of products sold within the department; respond to questions and make suggestions about products.
• Assist with customer requests, including retrieving, lifting, and locating product.
• Greet customers, help load merchandise on the conveyor belt, bag merchandise, and thank customers.
• Assist in removing customer's merchandise from the bottom of the cart for checkout.
• Properly and politely follow all customer requests on bagging preferences.
• Follow best practices for bagging items in various types of bags (reusable, plastic, paper) while ensuring contents are not damaged.
• Offer assistance to customers with loading bags into their car.
• Control shrink by following all company shrink initiatives, including bottom-of-basket inspections, cart transfers, and proper placement of go-backs.
• Retrieve carts from the parking area using a cart strap, pushing no more than 6 carts at once, and return them to designated areas.
• Understand the store's layout and locate products; conduct price checks for cashiers.
• Display a positive, friendly attitude.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions; notify store management.
• Execute, maintain, and log a legitimate safety sweeps program by inspecting the entire sales floor every half hour.
• Notify management of customer or employee accidents.
• Maintain cleanliness standards in lobbies, vending machines, restrooms, sales floor, spills, check stands, carts, hand baskets, and front of building/parking lot.
• Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Collaborate with front-end associates to encourage teamwork.
• Adhere to all local, state, and federal laws, and company guidelines.
• Ensure all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate, and customer engagement rules are followed.

Requirements

• Must be able to meet the minimum physical demands of the position.
• Must be 16 or older.

Desired Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math: counting, addition, and subtraction.

Benefits

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including Physical, Emotional, and Financial support. We provide:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our industry-leading Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, visit our Benefits Page.