GROCERY/CLERK

Responsibilities

• Absorb and maintain a safe and clean environment to encourage customer loyalty.
• Achieve and exceed sales and profit targets set by the department manager.
• Maintain and monitor all established quality assurance standards.
• Embrace and implement the Customer 1st strategy, encouraging associates to provide excellent customer service.
• Display respect, honesty, integrity, diversity, inclusion, and safety in all interactions.
• Handle stressful situations effectively and communicate clearly.
• Show knowledge of basic math (counting, addition, and subtraction).
• Promote trust and respect among colleagues.
• Answer questions about products and suggest additional items to customers.
• Offer product samples to help customers discover new items.
• Inform customers about dairy specials and provide fresh products.
• Check product quality, review "sell by" dates, and label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay updated with store promotions, advertisements, and seasonal changes.
• Adhere to food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers and keep temperature logs.
• Participate in reinforcing safety programs by following safety procedures and identifying unsafe conditions.
• Notify management of customer or employee accidents and report all safety risks, illegal activities, and other issues.
• Work collaboratively in a high-paced and sometimes stressful environment.
• Manage conflicts in a reasonable, non-confrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Qualifications

• Minimum ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Retail experience is desired.
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.