GROCERY/CLERK

Responsibilities

• Absorb and maintain a safe and clean environment to encourage customer loyalty.
• Achieve and exceed sales and profit targets set by the department manager.
• Maintain and monitor established quality assurance standards.
• Embrace and implement the Customer 1st strategy, encouraging associates to provide excellent customer service.
• Display a positive attitude and promote trust and respect among associates.
• Answer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and respond to customer inquiries.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of dairy specials and provide fresh products as requested.
• Recommend items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness and review "sell by" dates.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and maintain temperature logs.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft, or fraud.

Requirements

• Ability to handle stressful situations effectively.
• Effective communication skills.
• Basic math skills (counting, addition, and subtraction).

Desired

• Retail experience.
• Ability to promote trust and respect among associates.
• Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Skills

• Positive attitude.
• Current with present, future, seasonal, and special ads.
• Food safety regulations and guidelines adherence.
• Safety programs compliance.
• Preventive maintenance practice.
• Customer and employee accident reporting.
• Safety risks and illegal activity reporting.

Benefits

• Compliance with all food safety regulations and guidelines.
• Compliance with safety programs and identification of unsafe conditions.
• Reporting of customer or employee accidents.
• Reporting of safety risks and illegal activity.

Pay

• Salary is commensurate with experience.

Schedule

• Hours vary based on department needs.