Grocery Clerk

About the role

To stock merchandise on shelves and displays throughout the department in a careful, clean, neat, and expedient manner, ensuring that all product is fresh, rotated, and well-stocked for customers while maintaining excellent customer service.

Responsibilities

• Greet, assist, and thank customers in a prompt, courteous, and friendly manner.
• Commit to the “Golden Rule” and work with other associates to build a strong grocery team.
• Achieve high associate morale by managing in a style that is Respectful, Supportive, and Totally Team Oriented (RSTO).
• Receive and unload deliveries, check for accuracy, and store product in the designated area.
• Rotate all grocery products in display cases, coolers, and freezers in accordance with company policy and product code dates, using the oldest products first (first in, first out).
• Clean shelves as they are restocked, fill and build displays, and ensure they are blocked and straightened.
• Keep the department merchandised in accordance with the needs of the community.
• Return all overstock to the stockroom in an organized manner.
• Perform price changes when necessary.
• Notify the grocery manager of potential shrink problems (damaged or missing merchandise), out-of-stock items, potential security problems, and customer requests/complaints.
• Practice the “Cleaner’s Creed” and proper sanitation procedures.
• Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
• Keep sales and work areas swept clean, orderly, and free from safety hazards; report hazards to management.
• Exercise proper safety practices when lifting or moving product or using equipment and tools.
• Assist the front end with bagging during busy times.
• Maintain a favorable impression in dress, personal hygiene, and business attitude.
• Properly dispose of trash.
• Complete onboarding/e-learnings and checklist within 30 days of hire/entering the department.
• Perform other duties as assigned by management.

Requirements

• Must be 16 years of age (18 to use compactor).
• Complete training in the grocery operation.
• Ability to prioritize workload and work with a sense of urgency.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

Physical Demands

• Occasionally (1-33%): Sitting, pulling up to 500 lbs, climbing up to 8 feet, smelling.
• Frequently (34-66%): Walking on tile or concrete, carrying and lifting up to 50 lbs, pushing up to 500 lbs, bending, balancing, stooping, kneeling, crouching, handling, fingering, feeling, crawling, and talking.
• Continuously (67-100%): Standing on tile or concrete, reaching at waist or overhead, seeing, and hearing.

Safety Risk Factors

• Occasionally (1-33%): Loud noise, slippery or cluttered floors, contact with sharp objects and skin irritants, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
• Frequently (34-66%): Twisting of back and neck, hazardous equipment (mechanical moving parts).

Machines, Tools, and Equipment Utilized

• Pallets, pallet jacks, power jack, u-boats, transport dollies, pricing gun, case cutter, trash compactor, display dividers, approved cleaning supplies.

Working Conditions

• Working environment is inside and outside, and may include exposure to cold temperatures.
• Repetitive action involving continuous movement of the entire body.

Pay

The hiring range for this position is $15.00 - $17.90 per hour. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity.