Grocery/Bulk Dept Manager

USD $19.00/Hr.

About the role

The Grocery/Bulk Manager is responsible for the successful operation and profitability of the Grocery and Bulk Departments, including training, directing, and monitoring all department staff. Department Managers are also required to fulfill the duties of the Manager on Duty (MOD) on a scheduled basis.

Responsibilities

• Provide World Class Customer Service as a top priority.
• Exemplify integrity, responsibility, and excellence while adhering to all policies.
• Create inviting, full, and shoppable grocery and bulk departments.
• Order for the grocery and bulk departments and maintain accurate inventory levels.
• Manage margin and overall department profitability, including minimizing shrink and maximizing effective purchasing.
• Ensure all in-stock products and conditions meet company standards.
• Offer and follow up on special orders.
• Merchandise shelves, endcaps, and dynamic displays.
• Manage and participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
• Train and monitor department personnel, including assigning and following up on tasks.
• Work with other department managers to cross-train staff to accomplish all needed tasks.
• Conduct active and passive demos.
• Assist in interviewing and hiring for department needs.
• Work with the store manager to address performance and/or disciplinary issues within the department.
• Open and close the store, including DSR and the closing cash process.
• Handle register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
• Maintain the safety and security of customers and employees.
• Occasionally manage business disruptions such as loiterers, solicitation, emergency weather situations, and bathroom misuse.
• Answer customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.
• Continually increase product knowledge.
• Use SAP and inventory management software, run and analyze reports on BEx, and utilize other IS programs as needed.
• Work a schedule based on store needs, including evenings, weekends, and holidays.

Position requires working five days, 40 hours per week, and attending mandatory store meetings. Although this is a general outline of job responsibilities, all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

Requirements

• High School diploma, GED, or equivalent preferred.
• 1-2 years of experience in a grocery or retail environment preferred; natural foods background is a plus.
• 1-2 years of experience supervising others preferred.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance.
• Ability to manage changing priorities and stay focused on the task at hand.
• Must be able to obtain forklift certification.
• Sense of urgency in the completion of tasks.
• Excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel, and Outlook.

This job description is not an employment contract and does not guarantee employment or limit responsibilities. Duties may change with or without notice.

Benefits

• All Crew Members:
  • Birthday Bonus Pay
  • Vitamin Bucks (up to $2,080 earned as store credit annually)
  • Holiday Pay for 5 Holidays – Stores Closed
  • Paid Time Off (sick days and vacation) that increases with tenure
  • Paid Nutrition Education
  • good4u Crew Member Discount
  • {N}power Program (customer appreciation and rewards program)
  • Regular, Scheduled Pay Increases
  • Advancement Opportunities and Career Development
  • Health and Wellness Program
  • Employee Assistance Program (EAP)
  • Employee Referral Program
• Full-Time Crew Members (30+ hours/week):
  • Medical, Dental, and Vision Insurance
  • Paid Parental Leave
  • Paid Medical Leave (through company-paid short-term disability insurance)
  • Company-Paid Short-Term Disability Insurance
  • Company-Paid Life Insurance
  • Voluntary Benefits including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
  • Retirement Savings Plan (401k) with discretionary Company Match
  • Healthcare and Dependent Care Flexible Spending Account (FSA)
  • Health Savings Account (HSA) with Company Match

Schedule

Position requires working five days, 40 hours per week, including evenings, weekends, and holidays. Attendance at mandatory store meetings is required.

Physical Capabilities and Environmental Demands

Physical Requirements:

• Constantly lift or carry up to 10 lbs.
• Frequently lift or carry 11-20 lbs.
• Occasionally lift or carry 21-50 lbs.
• Occasionally lift or carry 51-100 lbs. with a team lift.
• Frequently push or pull up to 15 lbs.
• Occasionally push or pull 16-100 lbs.
• Occasionally use the computer for data entry and mouse use.
• Constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
• Frequently reach above chest.
• Occasionally sit, squat, kneel, and climb as needed.

Environmental Requirements:

• Frequently work with sharp tools and equipment, dust, fumes, and congested worksites.
• Occasionally work with noise, cold, heat, wet, humid conditions, outside, heights, and contact stress.