Grocery/Bulk Assistant

USD $19.50/Hr.

About the role

The Grocery/Bulk Assistant is responsible for assisting the Grocery/Bulk Manager in the successful operation and profitability of the Grocery/Bulk department.

Responsibilities

• Provide world-class customer service as a number one priority.
• Exemplify integrity, responsibility, and excellence and adhere to all policies.
• Create inviting, full, and shoppable departments.
• Assist the grocery/bulk department manager in ordering for the grocery and bulk departments and maintain accurate inventory levels.
• Assist in managing margin, COGs, and overall department profitability, including minimizing shrink and maximizing effective purchasing.
• Ensure all in-stock products/conditions meet company standards.
• Offer and follow up on special orders.
• Merchandise shelves, endcaps, and dynamic displays.
• Assist in managing as well as participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
• Assist in training and monitoring of department personnel, including assigning and following up on tasks.
• Conduct active and passive demos.
• Work with the department manager to address performance issues within the department.
• Support store opening and closing activities, including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
• Handle register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
• Maintain the safety and security of customers and employees.
• Answer customer questions per company standards and policies, including the use of health-supportive statements and/or statements of nutritional support.
• Continually increase product knowledge.
• Use SAP and inventory management software, email, and other IS programs as needed.
• Work a schedule based on store needs, which includes evenings, weekends, and holidays.

This position requires working five days, 40 hours per week, and attending mandatory store meetings. Although this is a general outline of job responsibilities, all employees are expected to be “hands-on” and do whatever it takes to get the job done and make the company thrive.

Requirements

• High school diploma, GED, or equivalent preferred.
• 1 year of experience in a grocery or retail environment preferred; natural foods background is a plus.
• 1 year of experience supervising others preferred.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date.
• Ability to manage changing priorities and stay focused on the task at hand.
• Possess a sense of urgency in the completion of tasks.
• Possess excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel, and Outlook.

Benefits

Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

• All Crew Members:
  • Birthday Bonus Pay
  • Vitamin Bucks (up to $2,080 earned as store credit annually)
  • Holiday Pay for 5 Holidays – Stores Closed
  • Paid Time Off (sick days and vacation) that increases with tenure
  • Paid Nutrition Education
  • good4u Crew Member Discount
  • {N}power Program (customer appreciation and rewards program)
  • Regular, scheduled pay increases
  • Advancement opportunities and career development
  • Health and Wellness Program
  • Employee Assistance Program (EAP)
  • Employee Referral Program
• Full-Time Crew Members (30+ hours/week):
  • Medical, Dental, and Vision Insurance
  • Paid Parental Leave
  • Paid Medical Leave (through company-paid short-term disability insurance)
  • Company-Paid Short-Term Disability Insurance
  • Company-Paid Life Insurance
  • Voluntary Benefits including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
  • Retirement Savings Plan (401k) with discretionary company match
  • Healthcare and Dependent Care Flexible Spending Account (FSA)
  • Health Savings Account (HSA) with company match

Physical Capabilities and Environmental Demands

Physical Requirements

• Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs.
• Must have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
• Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
• Must be able to occasionally use the computer for data entry and use of a mouse.
• Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
• Must be able to frequently reach above chest.
• Must be able to occasionally sit, squat, kneel, and climb as needed.

Environmental Requirements

• Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksites.
• Must be able to occasionally work with noise, cold, heat, wet, humid conditions, outside, heights, and contact stress.