Grocery/Bulk Assistant

USD $19.50/Hr.

About the role

The Grocery/Bulk Assistant is responsible for assisting the Grocery/Bulk Manager in the successful operation and profitability of the Grocery/Bulk department.

Responsibilities

• Provide world-class customer service as a number one priority.
• Exemplify integrity, responsibility, and excellence and adhere to all policies.
• Create inviting, full, and shoppable departments.
• Assist the grocery/bulk department manager in ordering for the grocery and bulk departments and maintain accurate inventory levels.
• Assist in managing margin, COGs, and overall department profitability, including minimizing shrink and maximizing effective purchasing.
• Ensure all in-stock products/conditions meet company standards.
• Offer and follow up on special orders.
• Merchandise shelves, endcaps, and dynamic displays.
• Assist in managing as well as participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
• Assist in training and monitoring of department personnel, including assigning and following up on tasks.
• Conduct active and passive demos.
• Work with the department manager to address performance issues within the department.
• Support store opening and closing activities, including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
• Handle register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
• Maintain the safety and security of customers and employees.
• Answer customer questions per company standards and policies, including the use of health-supportive statements and/or statements of nutritional support.
• Continually increase product knowledge.
• Use SAP and inventory management software, email, and other IS programs as needed.

Schedule

• Work a schedule based on store needs, including evenings, weekends, and holidays.
• Position requires working five days, 40 hours per week.
• Attend mandatory store meetings.

Qualifications

• High school diploma, GED, or equivalent preferred.
• 1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
• 1 year of experience supervising others preferred.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
• Ability to manage changing priorities and stay focused with the task at hand.
• Possess a sense of urgency in the completion of tasks.
• Possess excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel, and Outlook.