GROCERY/ASST DEPT LEADER

Responsibilities

• Aid the Department Manager in organizing work, filling department staffing needs, and training/scheduling associates.
• Respond promptly and courteously to customer and associate comments, complaints, and requests.
• Use Computer Assisted Ordering (CAO) to manage merchandise and supplies, and ensure proper accounting.
• Price and display merchandise effectively, maintaining proper signage, product rotation, and cleanliness.
• Counsel associates on merchandising, customer services, and promotional activities.
• Provide input on department budgets, goals, and results, and communicate with associates and customers positively.
• Maintain equipment and facilities according to company policies, ensuring cleanliness and safety.
• Manage workload and organize work as directed by the Department Manager.
• Perform other duties as assigned.

Qualifications

• Willing to work flexible hours, including mornings, afternoons, evenings, nights, weekends, and holidays.
• Effective written and oral communication skills.
• Ability to handle stressful situations calmly and professionally.
• Knowledge of department operations, including managing people, merchandising, computer-assisted ordering, inventory management, customer services, labor scheduling, expense control, and understanding relevant laws and regulations.
• Ability to operate power machinery and use various job tools.
• Previous grocery retail experience and/or backup manager experience preferred.
• Past work record demonstrating dependability and integrity.