GROCERY/ASST DEPT LEADER

About the role

Fry’s Food Stores, based in Arizona, merged with The Kroger Company in 1983. Today, we're proud to serve Fry’s customers in over 120 stores throughout Arizona. As part of the Kroger family, we aim to bring diverse teams together with a passion for food and people, focusing on creating amazing experiences for our customers, communities, and each other.

Responsibilities

• Assist the Department Manager in organizing work, filling department staffing needs, and training and scheduling associates.
• Respond appropriately to customer or associate comments, complaints, requests, accidents, and questions.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies, and ensure proper accounting of product received and balance on hand.
• Perform and direct others in pricing and displaying of merchandise.
• Maintain proper signage, product rotation, freshness, quantity, quality, and proper space allocation for merchandise.
• Engage in effective, productive merchandising techniques, customer services, product presentation, and promotional activities.
• Follow through on implementation of company programs and adhere to company policies and procedures, particularly in the areas of dress code, grooming, sanitation, and maintaining a work environment free of unlawful harassment or discrimination.
• Provide Department Manager with input on department budgets, goals, and results.
• Communicate and interact with associates and customers to provide a positive impression.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Maintain floor, shelf, and grocery areas clean and up to sanitary standards.
• Demonstrate the ability and desire to promote, communicate, and implement company initiatives and process improvements to direct reports in a positive manner.
• Perform any and all duties as assigned.

Qualifications

• Minimum Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands.
• Willing and available to work weekends and holidays as needed.
• Effective written and oral communication skills.
• Able to make intelligent decisions quickly.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
• Understanding of all key components of department operations (i.e., managing people, merchandising, computer-assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.).
• Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, etc.
• Qualified and able to operate power machinery and work with various job tools (power jacks, box cutters, label guns, balers, compactors, etc.).
• Past work record reflecting dependability and integrity.

Benefits

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. Access includes:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.