Greeter/Cashier
California Hand Wash · Milton, GA · 3 mo ago
Customer ServiceFull-time
About the role
California Hand Wash is a full-service hand car wash, featuring a conveyor driven tunnel hand wash, ceramic coating services and professional detail center. As a Guest Ambassador/Greeter, you will play a vital role in ensuring every customer receives a warm welcome, creating a positive initial experience.
Key Responsibilities
- Welcome customers as they arrive in the lobby with a friendly and positive attitude.
- Maintain a welcoming and friendly atmosphere, ensuring all guests feel valued and appreciated.
- Ensure the Food & Beverage center remains stocked and ready for customer convenience.
- Continuously monitor restrooms to ensure they are clean, sanitized, and ready after each use.
- Answer customer inquiries regarding services and memberships and direct them to the appropriate personnel as needed.
- Handle payment transactions accurately and efficiently, utilizing our point-of-sale system.
- Perform opening and closing duties, including cash register reconciliation and preparation and cleanup of food and beverage center.
- Assist with light cleaning duties as needed to maintain the cleanliness of the lobby and guest restrooms.
Qualifications
- Friendly and outgoing individual who enjoys providing excellent customer service.
- Basic computer skills for processing payments and using point-of-sale systems.
- Physical stamina to perform light cleaning tasks.
- Willingness to adhere to dress code and maintain a professional appearance.