GreenDrop Customer Service Attendant

About the role

The GreenDrop Site Attendant role is integral to our mission of making donating lightly used clothing and household items easy, convenient, and eco-friendly. This position ensures exceptional service to donors and plays a key part in our goal of redirecting millions of pounds of quality, pre-owned items to local thrift stores.

Responsibilities

• Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.
• Always greet donors in a friendly manner, in full GreenDrop uniform.
• Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
• Absorb donations from donors and help to unload their vehicles.
• Wear a tablet holder while recording donor information on the company iPad.
• Assist truck drivers during donation pick-ups.
• Organize donations in the stock room.
• Maintain the cleanliness of the site, both inside and outside.
• Fill out supply orders to keep the site stocked with the necessary tools for job completion.
• Perform other duties assigned by the manager.

Requirements

• Must be at least 18 years of age.
• Must be able to perform essential job functions with or without reasonable accommodations.

Qualifications

• Ability to work independently without continuous supervision.
• Outstanding ability to interact with people.
• Strong desire to provide magnificent service.
• Able and willing to lift up to 50 lbs continuously throughout the day.
• Ability to work in outside conditions within the different seasons.
• Positive mindset, punctual, strong sense of urgency, and able to take initiative in job duties.

Skills

• Excellent communication skills.
• Positive attitude and customer service orientation.
• Physical stamina and ability to lift heavy objects.

Benefits

• Comprehensive onboarding and training from day one.
• In-house expertise developed and delivered by Savers University.
• Bundled health plans including medical, Rx, dental, and vision coverage.
• Company-paid life insurance for extra protection and peace of mind.
• Smoking cessation programs, diabetes management coaching, and on-demand care options.
• A 401(k) plan with generous company matching contributions.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist with managing daily life.

Pay

Hourly pay rate is provided based on experience and qualifications.

Schedule

Flexible schedule to accommodate the needs of the job and the community.