GreenDrop Customer Service Attendant

About the role

The GreenDrop Customer Service Attendant role is integral to our mission of making donating lightly used clothing and household items easy, convenient, and eco-friendly. This position ensures exceptional service to donors and plays a key part in our goal of redirecting millions of pounds of quality, pre-owned items from landfills to thrift stores.

Responsibilities

• Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.
• Always greet donors in a friendly manner, in full GreenDrop uniform.
• Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
• Absorb donations from donors and help to unload their vehicles.
• Wear a tablet holder while recording donor information on the company iPad.
• Assist truck drivers during donation pick-ups.
• Organize donations in the stock room.
• Maintain the cleanliness of the site, both inside and outside.
• Fill out supply orders to keep the site stocked with the necessary tools for job completion.
• Other duties assigned by the manager.

Requirements

• Must be able to be on-site during working hours.
• Must be able to perform essential job functions with or without reasonable accommodations.

Qualifications

• Ability to work independently without continuous supervision.
• Outstanding ability to interact with people.
• Strong desire to provide magnificent service.
• Able and willing to lift up to 50lbs continuously throughout the day.
• Ability to work in outside conditions within the different seasons.
• Positive mindset, punctual, strong sense of urgency, and able to take initiative in job duties.
• Possess a strong ability to positively communicate and interact with donors, co-workers, and management.

Skills

• Ability to work independently without continuous supervision.
• Outstanding ability to interact with people.
• Strong desire to provide magnificent service.
• Able and willing to lift up to 50lbs continuously throughout the day.
• Ability to work in outside conditions within the different seasons.
• Positive mindset, punctual, strong sense of urgency, and able to take initiative in job duties.
• Possess a strong ability to positively communicate and interact with donors, co-workers, and management.

Benefits

• Bundled health plans such as medical, Rx, dental and vision.
• Company-paid life insurance for extra protection and peace of mind.
• Programs to stop smoking, diabetes management coaching, and on-demand care options.
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist you in managing daily life.

Pay

$16.50 - $20.63 per hour.

Schedule

Hours vary based on location and shift requirements.