GreenDrop Customer Service Attendant

Pay Range: $15.35–$19.19

About the role

This is a part-time role with a set schedule: Friday and Saturday.

GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDrop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores.

Responsibilities

• Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.
• Always greet donors in a friendly manner, in full GreenDrop uniform.
• Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
• Assist donors with their donations and help to unload their vehicles.
• Wear a tablet holder while recording donor information on the company iPad.
• Assist truck driver during donation pick-ups.
• Organize donations in the stock room.
• Maintain the cleanliness of the site, both inside and outside.
• Fill out supply orders to keep the site stocked with the necessary tools for job completion.
• Other duties assigned by the manager.
• Must be able to be on-site during working hours.
• Must be able to perform essential job functions with or without reasonable accommodations.

Requirements

• Ability to work independently without continuous supervision.
• Outstanding ability to interact with people.
• Strong desire to provide magnificent service.
• Able and willing to lift up to 50 lbs continuously throughout the day.
• Ability to work in outside conditions within the different seasons.
• Positive mindset, punctual, strong sense of urgency, and able to take initiative in job duties.
• Strong ability to positively communicate and interact with donors, co-workers, and management.
• Must be at least 18 years of age.

Benefits

• A generous team member discount that allows you to enjoy great savings on one-of-a-kind finds in our stores.
• Training and development delivered to every team member, giving you a head start from day 1 and setting you on a path for long-term growth within our company.
• Flexible scheduling and PTO to recharge and enjoy your life outside of work.
• Commuter benefits that let you use tax-free money to pay for transit and parking expenses.
• Mental health services for your overall wellbeing, including on-demand care options and employee assistance programs.
• Healthcare plans including medical, Rx, dental, and vision.*
• Company-paid life insurance for extra protection and peace of mind.*
• 401k match to invest in your financial future and contribute to retirement savings.*

*Available for full-time team members.

Location

12841 Galveston Court, Manassas, VA 20112