Green Room Server House of Blues Orlando at Disney Springs

Job Summary

Live Nation Entertainment is the world's leading live entertainment company, comprising global market leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our Concerts Division fosters a fun and upbeat work culture with no shortage of opportunities, offering perks like free concert tickets, dog-friendly offices, and progressive benefits like student loan reimbursement and adoption/fertility support. Join us to be part of a passionate and committed team where your whole self is welcome.

What This Role Will Do

• Anticipate and respond to guest needs
• Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
• Organize and prioritize service per appropriate service sequence
• Take menu, beverage and bar orders from artists and communicate orders to kitchen and/or bar through micros terminal
• Check food orders prior to serving to ensure they are correct, properly presented, and that special requests have been met
• Deliver food and beverages to artist
• Perform opening/running/closing duties according to HOB policy
• Maintain line of sight/atmosphere control by circulating through work area throughout shift
• Have the ability to memorize menus and daily specials
• Remove dirty plates, glasses, etc., from green rooms once artist has finished
• Clean spills on tables or around work area
• Maintain HOB safety and sanitation standards
• Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately
• Communicate any last-minute menu changes or dietary restrictions to the kitchen staff for execution
• Ensure dressing rooms are set up with agreed rider and in-house items upon bands' arrival
• Ensure all traces of previous occupants are removed and room is clean

Required

• 2-5 years high volume experience in restaurant operations
• Skill in guest relations
• Wine & Liquor knowledge
• High School Diploma
• Transportation in order to retrieve anything the artist may require that we do not carry on site
• Preferred: Point of Sales knowledge, preferably MICROS
• Responsible Alcohol Awareness Training Certification or Equivalent

Physical Demands/Working Environment

This position requires extended periods of prolonged standing and working on your feet.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.