Graphic Production Supervisor

Responsibilities

• Demonstrates ECI’s values of customer focus and quality by reinforcing them through daily communication, coaching, and decision‑making within the Graphics Department.
• Supervises daily graphics production activities and communicates work priorities, schedule requirements, quality expectations, and project‑specific instructions to the graphic production team.
• Ensures production schedules are met based on work orders and direction from the Graphics Director.
• Understands all aspects of each project and communicates relevant project details to the production team to support accurate and timely completion.
• Reviews and ensures accurate daily time entry for the graphics production team.
• Serves as a primary point of contact for the Graphics Director, helps communicate priorities to the production team, and ensures proper job procedures are followed on each project.
• Monitors work in progress, proactively identifies schedule or production risks, adjusts workflow within established authority, and escalates significant concerns to the Graphics Director.
• Coordinates with Design, Project Management, Production, Purchasing, and other departments to align graphics production with overall project requirements and schedules.
• Coordinates the ordering and scheduling of materials from vendors and internal departments to support timely and efficient production.
• Oversees graphic‑material inventory, including accurate records, appropriate stock levels, material storage, and availability for scheduled work.
• Monitors project costs, labor, material usage, rework, waste, downtime, schedule performance, and other department measures established by the Graphics Director.
• Assists with graphic production as needed to help ensure jobs meet quality expectations and delivery schedules.
• Ensures proper graphic numbering, archiving, and organization for each job, and assists with maintaining accurate dimensions and production notes on final graphic layouts.
• Maintains current knowledge of graphic production techniques, materials, equipment, software, and industry practice through appropriate training, seminars, classes, and hands‑on learning.
• Models ECI’s values and promotes a professional, respectful, collaborative, quality‑focused, and customer‑focused work environment.
• Conducts graphic production evaluations in conjunction with the Graphics Director and provides input to support employee development, performance feedback, and departmental effectiveness.
• Identifies and recommends improvements to workflow, procedures, material use, equipment utilization, quality, and departmental efficiency.
• Coordinates routine preventive maintenance, service, repair, and troubleshooting for graphics production and finishing equipment.
• Promotes and enforces safe work practices, appropriate personal protective equipment, safe chemical and material handling, and proper operation of production equipment.
• Performs all other duties and responsibilities as assigned by management.
• Interviewing, hiring, and training employees.
• Planning, assigning, and directing work.
• Evaluating performance; recognizing strong performance and addressing performance concerns.
• Responding to employee questions or concerns and helping resolve department‑related issues.

Requirements

• Associate degree or technical training