Graphic Production Designer

Job Responsibilities

• Sales Support - 35%
• Partner with sales estimators to assist in the sale of graphics projects
• Join customer calls and lead creative ideas on achieving customer objectives
• Recommend appropriate solutions including material type, printer technology, design, and installation options
• Coach estimators on necessary information for job setup, such as pictures, measurements, and completing graphics work orders
• Accurately quote graphics jobs and contribute to high-end proposals for important customers and high-value jobs by providing renderings
• Help estimators with quoting and contributing to high-end proposals for important customers and high-value jobs by providing renderings
• Provide renderings and collaborate with estimators to ensure accurate job setups
• Handoff proof and print-ready files to production and provide detailed installation instructions for installers
• Design - 35%
• In conjunction with sales estimators, verify customer intent and confirm project scope details
• Create proofs showing layouts of graphics on windows and walls and print-ready files suitable for graphics production use
• Walk customers through proofing process, iterating the design where needed to ensure mutual understanding
• Keep sales and operations teams informed of job status
• Once approved, handoff proof and print-ready files to production and provide detailed installation instructions for installers
• Teamwork - 20%
• Support graphics production when needed on high-volume days
• Participate in the installation of complex graphics jobs
• Product Development - 10%
• Keep up to date on graphics capabilities and recommend hardware and software to stay relevant in the graphics space

Qualifications

• 2+ years of previous design experience ideally within the large format printing industry (window and wall graphics, sign or printed vinyl)
• Understanding of how designs translate to glass (i.e., best materials to use and best production methods to get the desired results)
• Familiarity with design software including Adobe Creative Suite (mainly Illustrator and Photoshop), Onyx Thrive RIP software, cutting/plotting software
• Working knowledge of the window film and graphics industry is preferred
• Strong written and verbal communication skills
• Strong organizational skills
• Strong customer service focus

Competencies

• Enthusiasm for creative collaboration
• Customer Service
• Attention to Detail
• Follow Through
• Efficiency and Productivity
• Problem Solving

Benefits & Perks

• Paid Time Off plan for full-time employees
• Medical, Dental, Vision, and more
• 401(k): American Window Film will match 3% of what you contribute
• American Window Film Perks:
• Family & Friends Day - take an extra day off and get $300 to spend time with family and friends.
• People Helping People - take an extra day off to help someone out or contribute to a worthy cause
• Fitness, Health and Wellness allowance - get $250 towards any health and wellness activity

Core Values

• Create Loyal Fans
• Authenticity Matters
• Be Excellent Together
• Embrace Change

Equal Employment Opportunity

We provide equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.