Graphic Designer (Contract)

This is a full-time contract position with no defined contract end date, engaged through a staffing agency to support FirstCash marketing initiatives. The role is 100% onsite at the corporate office in Downtown Fort Worth, with normal business hours.

About the Role

FirstCash Holdings, Inc. is seeking a creative, detail-oriented Graphic Designer (Contract) to support U.S. Field Operations marketing initiatives across retail store locations. This role focuses on retail in-store marketing, creating impactful customer-facing materials designed to drive traffic, increase conversion, and support promotional campaigns in a fast-paced retail environment. The ideal candidate will have strong design fundamentals, advanced production knowledge, and hands-on experience developing retail marketing materials, including point-of-sale signage, promotional displays, window graphics, direct mail, and print-on-demand assets.

Responsibilities

• Design and produce high-impact retail marketing materials, including:
  • In-store signage
  • Promotional campaign graphics
  • Window displays and large-format graphics
  • Sales tags and pricing collateral
  • Flyers, banners, posters, and directional signage
  • Print-on-demand marketing assets
  • Digital screens and in-store digital advertising
  • Operational and compliance signage
• Support U.S. Field Operations through the development of customer-facing marketing materials for retail store locations nationwide.
• Collaborate closely with Marketing, Operations, Print Vendors, and Field Leadership teams to execute national and regional campaigns.
• Support the development and execution of seasonal retail promotions, including major sales events, holiday campaigns, and promotional rollouts.
• Prepare production-ready artwork with a complete understanding of:
  • CMYK color models
  • Bleeds, crop marks, and fold marks
  • Large-format printing specifications
  • Paper stocks and finishing techniques
  • Offset and digital print production
• Maintain strict brand consistency across all customer-facing materials.
• Develop creative concepts optimized for retail environments and customer engagement.
• Manage multiple design projects simultaneously while meeting aggressive deadlines.
• Review proofs and production files for quality assurance and print accuracy.
• Work directly with print vendors and production partners to troubleshoot design and production issues.
• Assist with ongoing updates and improvements to centralized marketing and print-on-demand systems.

Requirements

• 3–5 years of professional graphic design experience.
• Extensive experience in retail in-store marketing.
• Strong portfolio demonstrating retail promotional campaigns and print production work.
• Advanced proficiency in:
  • Adobe InDesign
  • Adobe Photoshop
  • Adobe Illustrator
• Strong understanding of:
  • Typography
  • Layout design
  • Visual hierarchy
  • Grid systems
  • Retail customer engagement strategies
• Experience designing for multi-location retail environments preferred.
• Ability to work in a fast-paced, deadline-driven corporate environment.
• Strong communication, organization, and project management skills.
• Experience collaborating with commercial printers and production vendors preferred.
• Knowledge of large-format graphics, signage systems, and print finishing techniques is highly preferred.

Preferred Qualifications

• Experience working within a corporate retail marketing department.
• Experience supporting multi-location retail operations.
• Familiarity with print procurement and print-on-demand workflows.
• Understanding of retail compliance and customer-facing marketing requirements.

About FirstCash

FirstCash Holdings, Inc. is the leading international operator of pawn stores and a leading provider of technology-driven point-of-sale payment solutions, focused on serving cash and credit-constrained consumers. FirstCash operates approximately 3,000 retail locations across the United States and Latin America and employs more than 20,000 team members worldwide. The Marketing Department plays a critical role in supporting U.S. Field Operations through innovative retail campaigns, customer engagement strategies, and centralized marketing solutions designed to maintain brand consistency and operational excellence across all markets.