Graphic Design Specialist

Responsibilities

• Conceptualize and design visual communications and digital interfaces supporting the Bank's mission and vision.
• Partner with stakeholders and IT to deliver effective, modern solutions that strengthen the Bank's reputation and maintain brand standards.
• Leverage emerging AI enhanced design tools to improve creativity, efficiency, and design quality while upholding brand standards and responsible AI practices.
• Consult with project teams to understand business and design goals.
• Create strong, user-centered designs for moderately complex visual and interface challenges.
• Lead the design process from concept through production, using AI-assisted ideation, layout exploration, image generation, and workflow automation to support speed and quality.
• Produce final design assets in collaboration with UX/Design colleagues.
• Analyze business needs with support from the team to inform design recommendations.
• Create design artifacts such as sketches, wireframes, storyboards, charts, graphics, data visualizations, and interactive layouts using AI-driven tools where appropriate.
• Collaborate with UX/Design, Digital Strategy, IT, and Communications teams to determine required updates or enhancements to digital programs.
• Stay current with design research, industry trends, and advancements in AI-supported creative workflows.
• Participate in user research activities and, when aligned with Bank standards, use AI-powered synthesis tools to identify patterns or derive insights.
• Demonstrate strong collaboration, reliability, and customer service.
• Use AI tools to assist with initial data visualization concepts and automated formatting.
• Maintain and promote brand guidelines, including standards for ethical, transparent, and responsible use of AI in creative work.

Requirements

• Bachelor's degree or equivalent experience in graphic design, visual studies, or related field, with 3-5 years of related experience.
• Strong creative and problem-solving abilities.
• Excellent planning, prioritization, and organizational skills.
• Strong design, typography, and production skills with exceptional attention to detail.
• Strong ability to articulate design decisions clearly and concisely.
• Understanding of user-centered design principles.
• Proficiency with Adobe Creative Cloud and modern design tools.
• Competence with HTML and CSS.
• Knowledge of digital photo/video production is a plus.
• Strong interpersonal skills and customer service orientation.
• Experience using AI-assisted design tools (e.g., generative imagery, layout suggestions, automated pattern libraries).
• Ability to evaluate AI outputs for accuracy, accessibility, ethical use, and brand alignment.
• Awareness of evolving AI capabilities and willingness to integrate them appropriately into design workflows.

Qualifications

• Bachelor's degree or equivalent experience in graphic design, visual studies, or related field, with 3-5 years of related experience.
• Ability to work effectively on multidisciplinary teams.
• Strong creative and problem-solving abilities.
• Excellent planning, prioritization, and organizational skills.
• Strong design, typography, and production skills with exceptional attention to detail.
• Strong ability to articulate design decisions clearly and concisely.
• Understanding of user-centered design principles.
• Proficiency with Adobe Creative Cloud and modern design tools.
• Competence with HTML and CSS.
• Knowledge of digital photo/video production is a plus.
• Strong interpersonal skills and customer service orientation.
• Experience using AI-assisted design tools (e.g., generative imagery, layout suggestions, automated pattern libraries).
• Ability to evaluate AI outputs for accuracy, accessibility, ethical use, and brand alignment.
• Awareness of evolving AI capabilities and willingness to integrate them appropriately into design workflows.