Grand Rapids, W. MI Outside SAC16 - Senior Sales Engineer

About the role

The Senior Sales Engineer is responsible for representing SMC in all business activities associated with new, current, and distributor account development. This position creates and develops new business and relationships to increase market share and obtain annual growth.

Responsibilities

• Retains and profitably grows sales through proactive management of medium to large size OEM accounts
• Meets or exceeds annual growth expectations on a consistent basis
• Presents all of SMC’s capabilities, services, and products to current and prospective target customers
• Serves as the primary contact for assigned customers and is responsible for customer growth
• Represents the voice of the customer’s needs and goals within the organization
• Leads all aspects of the sales process, calling upon others to assist in solution development
• Owns and manages customer relationships
• Develops and executes detailed customer action plans and forecasts as required
• Maintains/creates strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer’s top management team within top-rated accounts
• Effectively utilizes SMC tools and resources to ensure organizational consistency and efficiency
• Completes market reports as new and relevant information becomes available
• Manages SMC assets appropriately and successfully calculates ROI using the RINGI process
• Collaborates with internal teams to develop tailored strategies aligned with client and company goals
• Monitors project timelines, deliverables, and milestones to ensure timely and successful deployment of customer initiatives
• Successfully completes other duties as prescribed by the Branch Manager/Sales Manager

Requirements

• Has passed all training required by SMC
• Is competent in all SMC sales philosophy, strategies, and tactics
• Uses and accurately maintains CRM: sales calls, projects, opportunities, contacts, leads, success reports, to align customer data regionally and globally as necessary
• Customer-facing position; majority of time spent at customer site
• Potential travel with some extended stay away from home
• Physically capable of lifting SMC products and displays up to 50 lbs.