Grain Scale Operator

About the role

The Grain Scale Operator’s responsibilities involve scale operations, customer service, communications, clerical tasks, basic grain accounting and other duties as assigned. The operator handles all commodity inbound and outbound tasks and assists with grain grading and sampling. Strong verbal and written communication skills are required, and the employee must represent the company in a pleasant, friendly, and professional manner while providing exceptional customer service. The role operates in a professional office environment using standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical demands include regularly talking or hearing, frequent standing (about 95% of the time), walking, using hands to finger, handle, or feel, and reaching with hands and arms.

Responsibilities

• Provide outstanding customer service when greeting and servicing customers.
• Manage inbound and outbound grain shipments for customers coming across the truck scale.
• Ability to grade grain and identify foreign materials.
• Record test data such as weights, temperatures, grades, moisture content, and quantities inspected or graded.
• Perform required record keeping for truck weighing and accurate grading activities.
• Coordinate delivery numbers, daily inputs, and verify accuracy.
• Operate on‑scale interface system and transfer data.
• Respond to customer inquiries at the counter.
• Assist with other office functions as needed.

Requirements

• Excellent people skills with ability to collaborate with a team.
• Flexible and able to multitask; can work within a fast‑moving environment.
• Ability to work long hours on a flexible schedule including weekends, holidays, and evenings.

Skills

• Strong verbal and written communication skills.
• Customer service orientation.
• Basic grain accounting knowledge.
• Ability to operate scale interface systems and record data.

Benefits

• A seasonal bonus may be provided based on attendance and performance at the end of the completed harvest season.

Schedule

This is a full‑time seasonal position. Typical days and hours of work are Monday through Friday, 7:00 a.m. to 4:00 p.m., with some flexibility allowed but availability required during core hours. Additional hours are mandatory during peak seasons.