Grain Scale Operator

About The Delong Co., Inc.

The DeLong Co. has been a trusted partner to farmers and agricultural communities for generations. Our grain operations are central to the regional food supply chain — and the people who run them are the backbone of everything we do. As a Scale House Operator, you'll be the first friendly face our customers see, playing a key role in keeping our operation accurate, efficient, and welcoming.

Summary/Objective

The Grain Scale Operator's responsibilities involve scale operations, customer service, communications, clerical tasks, and other duties as assigned. The operator is responsible for all commodity inbound and outbound tasks, assisting with grain grading and sampling tasks. You must possess strong verbal and written communication skills. It is important to always represent the company in a pleasant, friendly, and professional manner while providing exceptional customer service.

Essential Functions

• Provide outstanding customer service skills at all times when greeting and servicing customers.
• Manage inbound grain shipments for customers coming across the truck scale.
• Ability to grade grain and identify foreign materials.
• Record test data, such as weights, temperatures, grades, moisture content, and quantities inspected or graded.
• Perform required record keeping for trucking weighing and accurate grading activities.
• Coordination of delivery numbers, daily inputs, and verification of accuracy.
• Operates on-scale interface system and transfer of data.
• Responds to customer inquiries at the counter.
• Assisting with other office functions as needed.

Requirements

• High school diploma or equivalent
• Strong verbal and written communication skills
• Ability to represent the company in a pleasant, friendly, and professional manner

Work Environment & Physical Demands

This role operates in a professional, fast-paced office environment, routinely using standard office equipment such as computers (Microsoft Office and email), phones, and photocopiers. The employee is regularly required to talk or hear, frequently required to stand approximately 95% of the time, and must be able to walk, use hands to finger, handle, or feel, and reach with hands and arms.

Benefits

• Affordable Medical, Free Dental, Vision, Rx, pet insurance and Life insurance coverage.
• 401k with matching, FSA and Dependent Care Accounts
• Short Term Disability, Voluntary Life and Voluntary Long Term Disability

Schedule

This is a full-time position. Typical days and work hours are Monday through Friday, 6:00 a.m. to 4 p.m. Additional hours are mandatory during peak seasons, October to end of November. Some weekend work will also be required during peak season only.